RIO Listings Coordinator
Qualtrics
Salary undisclosed
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Description
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Local Search Coordinator
Why We Have This Role
As a Local Search Coordinator, you will play a key role in how we deliver local search management services—from initial client onboarding and data implementation to ongoing maintenance across the web. You will work closely with Account Managers to ensure the accuracy and integrity of client location data across major search engines and discovery platforms. This role requires a high degree of attention to detail, strong process orientation, and a persistent, creative problem-solving mindset to tackle intricate data management challenges. If you thrive in a fast-paced environment and enjoy transforming complex datasets into visible brand success, this role is a great fit.
How You’ll Find Success
- Detail-Oriented Data Management: Handles large datasets accurately, preserving data integrity during onboarding and ongoing updates.
- Process-Driven Problem Solver: Takes a persistent and creative approach to investigating and resolving intricate data discrepancies.
- Effective Prioritization: Successfully manages and prioritizes multiple client accounts and tight deadlines simultaneously.
- Collaborative Communicator: Works seamlessly alongside Account Managers, clients, and platform providers using clear written and verbal communication.
- Fast & Adaptable Learner: Quickly grasps digital platforms, local search strategies, and technical workflows.
How You’ll Grow
- Develop specialized, highly sought-after expertise in local SEO tactics, search engine ecosystems, and directory data flows.
- Build technical mastery in large-scale data entry, QA workflows, and advanced spreadsheet data management.
- Gain cross-functional experience collaborating directly with client success teams and key platform providers like Google, Bing, Facebook, and Yelp.
- Expand your career pathway in digital marketing, search operations, or account management.
Things You’ll Do
- Optimize Local Visibility: Apply local SEO tactics to boost search rankings and overall brand visibility for client locations.
- Onboard & Configure Clients: Set up new client data within our platform and manage end-to-end data submission workflows.
- Ensure Quality Control: Proactively detect, research, and resolve data inconsistencies to preserve data integrity across search engines (Google, Bing, Facebook, Yelp).
- Support Account Management: Partner with Account Managers to execute local initiatives and resolve client support inquiries efficiently.
- Manage Multi-Account Projects: Maintain schedules and deliverables across assigned customer accounts in a fast-paced setting.
What We’re Looking For On Your Resume
- 1+ years of customer service, data entry, or time management experience.
- Demonstrated computer savvy with proficiency in MS Excel (advanced Excel skills preferred).
- Strong track record of managing multiple priorities under tight deadlines.
- High school diploma or equivalent required (Bachelor’s degree preferred).
- Experience or strong interest in Local Search / Local SEO is a major plus.
What You Should Know About This Team
- Collaborative & Team-Oriented: We work side-by-side with Account Managers and search providers to deliver seamless support.
- Quality & Accuracy First: We take pride in handling complex data with precision to keep client listings accurate and actionable.
- Fast-Paced & Innovative: We operate in a dynamic, high-energy environment where continuous learning and quick adapting are celebrated.
- Working Hours: This role provides support aligned with standard Pacific Time business hours (8:00 AM to 5:00 PM PST).
Our Team’s Favorite Perks and Benefits
- Comprehensive Health Coverage: Top-tier medical, dental, and vision health plans.
- Skill & Career Development: Opportunities to learn specialized digital marketing tools and scale your career in SEO operations.
- Paid Time Off & Holidays: Generous paid time off, sick leave, and company holidays.
- 401(k) Retirement Plan: Matching company contributions to support your long-term financial health.
Benefits
- health insurance
- 401(k)
- paid time off
- sick leave
About this role
Qualtrics is hiring a Local Search Coordinator to manage the data backbone of their local search management services. You'd own client onboarding, data accuracy across search platforms like Google and Yelp, and quality control workflows—working directly with Account Managers to keep location data clean and actionable. The work is detail-heavy and deadline-driven, requiring you to juggle multiple client accounts while catching and resolving data inconsistencies that affect search visibility.
The role suits someone with 1+ years in customer service, data entry, or similar work who's comfortable in Excel and thrives managing competing priorities. Local SEO experience is a bonus but not required; what matters more is your ability to learn fast, communicate clearly across teams, and care deeply about accuracy. You'll develop real expertise in local search operations and directory ecosystems—skills that can launch you into digital marketing, search operations, or account management.
The position is full-time, in-office in Provo, Utah, with standard Pacific Time hours (8 AM–5 PM). Qualtrics offers comprehensive health coverage, paid time off, a 401(k) match, and career development support. The company operates on a hybrid model with three required office days per week.
How this employer is doing
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Pay for this role
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