Account Project Coordinator - South Africa
Doxim
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Who We Are
For over 25 years, Doxim has helped organizations transform the way they deliver critical communications through innovative technology, secure omnichannel solutions, and an unwavering commitment to excellence. Today, we proudly support more than 1,500 clients across a variety of industries, helping businesses communicate more effectively and create stronger customer experiences. What truly sets us apart is our people. We are building a culture where fresh ideas are welcomed, growth is encouraged, and employees are empowered to take on meaningful challenges, make a real impact, and help shape the future of customer communications.
Doxim's Next Project Coordinator
We’re looking for an Account Project Coordinator to bridge business needs and technical delivery, helping shape solutions that meet our clients’ evolving needs. Working closely with Project Managers, clients, and cross-functional teams, you’ll lead requirements gathering, translate business needs into technical specifications, and develop clear Scope of Work documents outlining deliverables, timelines, and pricing. You’ll also support scope changes, strengthen stakeholder relationships, and ensure smooth project handovers while helping improve Doxim’s processes and systems.
- Coordinate project activities, timelines, milestones, and deliverables.
- Support Project Managers in managing client relationships and communications.
- Schedule and facilitate project meetings, prepare agendas, and document meeting notes.
- Track project progress and provide regular status updates to stakeholders.
- Monitor project risks, issues, and dependencies, escalating concerns when necessary.
- Maintain project documentation, reports, and client records.
-
Collaborate with cross-functional teams including Sales and Technical teams.
- Assist with budget tracking, invoicing, and resource allocation.
- Ensure client requests and inquiries are addressed promptly and professionally.
- Support process improvements to enhance project delivery and client satisfaction.
- Bachelor's degree in Business Administration, Project Management, Marketing, Communications, or a related field.
-
3+ years of experience in project coordination, account management, client services, or a related role.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
-
Experience with project management tools such as Jira or Microsoft Project is an asset.
- Ability to manage multiple projects and priorities simultaneously.
- Strong attention to detail and problem-solving abilities.
- Customer-focused mindset with excellent relationship-building skills.
- Ability to work effectively in a fast-paced environment.
- Experience supporting client-facing projects and working with cross-functional teams.
- Knowledge of project management methodologies such as Agile or Waterfall.
Why Doxim?
Work Environment That Suits You: Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.
Benefits That Fit: As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.
Growth That Excites: We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.
Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.
Refer & Reap the Rewards: Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!
Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.
Website - www.doxim.com
Be aware of suspicious recruitment activity during your job search. Doxim will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied directly to one of our open roles. When interviewing for a position, the candidate experience will include live interaction, such as a video call or in-person interview, with a Doxim Talent Acquisition team member and/or company employee(s). We will never ask for any money or payments from applicants at any point in the hiring process. We will only reach out from an @doxim.com email address; no other email addresses will be used. Remain vigilant and if you think you are a victim of an employment scam, please contact your local law enforcement agency.
Benefits
- paid time off
About this role
Doxim is seeking an Account Project Coordinator to serve as a key liaison between clients and internal teams, managing the flow of information and deliverables across project lifecycles. You'll work hybrid from South Africa, supporting Project Managers while owning critical coordination tasks: gathering client requirements, translating business needs into technical specifications, creating Scope of Work documents, scheduling meetings, tracking progress, and maintaining comprehensive project documentation. This role requires you to juggle multiple priorities simultaneously while keeping stakeholders informed and addressing concerns as they arise.
The ideal candidate holds a bachelor's degree in Business Administration, Project Management, or a related field, with at least three years of hands-on experience in project coordination, account management, or client services. You'll need strong organizational skills, proficiency in Microsoft Office and ideally project management tools like Jira or Microsoft Project, and the ability to communicate clearly across technical and non-technical audiences. Beyond the core qualifications, Doxim values problem-solvers with a customer-focused mindset who thrive in fast-paced environments and can work effectively with cross-functional teams.
Doxim offers flexible benefits from day one, including healthcare and employer-matched retirement savings, a generous PTO policy, and clear pathways for internal growth. The company has supported over 1,500 clients for more than 25 years and emphasizes a culture where fresh ideas are welcomed and employees are empowered to make a real impact.
How this employer is doing
caution
- Legal Issue
In the news
Doxim $5.5 Million Data Breach Class Action Settlement, Claim Depot
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Account Project Coordinator - South Africa postings in your area, and analyze any offer before you accept it.
The path into this work
We map every route into hr coordinator work: what to learn, what each certificate costs, and how long each step takes. See the HR Coordinator career path.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.