Housekeeping Coordinator - Hilton Atlanta and Towers
On
Salary undisclosed
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Description
Here's what you'll do during a typical day:
- Coordinate service requests: Respond promptly to incoming requests from guests and team members and efficiently dispatch appropriate service
- Maintain service records: Log, track, and close service requests in the work order and/or property management system
- Communicate room availability: Partner with Housekeeping and Property Operations teams to ensure the Front Office is notified of all vacant/ready rooms
- Support office operations: Handle general office duties such as processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About this role
At the Hilton Atlanta and Towers, this role sits at the intersection of guest services and back-office operations. You'll be the coordinator who keeps housekeeping requests flowing smoothly—fielding service requests from guests and staff, logging them into the property management system, and making sure the right team gets the right task at the right time. You'll also communicate room status to the Front Office so the hotel maintains accurate availability, and handle the administrative backbone that keeps the department running: payroll, scheduling, inventory, and equipment tracking.
This position calls for someone organized and responsive who can juggle multiple priorities without losing sight of detail. You need comfort working across different systems and teams, the ability to communicate clearly between departments, and the initiative to manage both urgent requests and routine office work. If you thrive in a structured environment where your coordination directly affects guest experience and staff efficiency, and you're drawn to hospitality's core mission of creating positive experiences, this could be a strong fit. Hilton emphasizes integrity, teamwork, and accountability—qualities that matter in a role where you're the connective tissue between several moving parts.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Housekeeping Coordinator - Hilton Atlanta and Towers postings in Atlanta, and analyze any offer before you accept it.
The path into this work
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