Laundry Coordinator
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Organize all cleaned laundry/dry cleaning into designated order and rack/shelve for distribution. Stock carts/shelves with clean laundry and linens. Provide clean table linens, service towels (e.g., pool/spa), and rags to property personnel. Inspect linens and terry for damage and remove from circulation as necessary. Complete inventory of uniforms and linens. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Deliver clean laundry and dry cleaning to guests and employees. Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
At the Ritz-Carlton's New York City property, this full-time laundry coordinator role centers on managing the flow of clean linens, uniforms, and guest laundry throughout the hotel. You'll organize and distribute cleaned items to staff and guests, inspect textiles for damage, maintain inventory, and keep laundry facilities organized and stocked. The work is physically demanding—expect to spend most of your shift on your feet, regularly lifting items up to 25 pounds, moving through storage areas and service spaces, and navigating stairs and ramps.
The position requires reliability, attention to detail, and the ability to work within a luxury hospitality environment where quality standards and confidentiality matter. You'll coordinate with various hotel departments to ensure linens and uniforms reach the right people on time, and you'll need to follow safety protocols and report any issues. A high school diploma or GED is preferred, though no prior laundry or supervisory experience is necessary. This role suits someone comfortable with hands-on, fast-paced work who takes pride in maintaining standards and supporting a larger team operation.
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Pay for this role
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