IS Customer Support Technician - On Site

Providence Digital Innovation Group

Salary undisclosed

Portland, OR, United StatesFull-timeOn-siteIntermediate

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Description

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits

health insurance
401(k)
parental leave
life insurance
disability insurance

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About this role

Providence Digital Innovation Group is seeking an on-site customer support technician to join its information systems team in Portland. This is a full-time role supporting the technology needs of one of the largest health care systems in the western United States, which operates over 50 hospitals and 1,000 clinics across seven states. You would be part of an organization that emphasizes supporting its 120,000 employees as they deliver care to patients.

The position offers Providence's comprehensive benefits package, including a 401(k) with employer matching, medical/dental/vision coverage, life and disability insurance, and robust time-off benefits including paid parental leave. Compensation includes base pay within a posted range, with potential for shift differentials, on-call pay, overtime, or bonus opportunities depending on the role's structure. Providence's stated commitment centers on an inclusive workplace where employees are valued and supported in their career development.

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable IS Customer Support Technician - On Site postings in Portland, and analyze any offer before you accept it.

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