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Career path

How to Become an IT Support Specialist

Every route into keeping people working by fixing the hardware, accounts, and networks they depend on.

Where are you starting? (no signup)

Every route in

CompTIA certification route

7 months · about $876

  1. 1

    Pass CompTIA A+

    Months 14

    • Technical Troubleshooting
    • Customer Service

    CompTIA A+ (Core 1 and Core 2 exam vouchers) · CompTIA · about $507 · about 4 months

    Programme details →
  2. 2

    Add Network+ and a ticketing system

    Months 57

    • Networking Fundamentals
    • Ticketing Systems

    CompTIA Network+ · CompTIA · $369 · about 3 months

    Programme details →

Google IT Support certificate

6 months · about $294

  1. 1

    Work through the certificate

    Months 14

    • Technical Troubleshooting
    • Customer Service
    • Networking Fundamentals

    Google IT Support Certificate · Google / Coursera · $294 · about 6 months

    Programme details →
  2. 2

    Practice on a home lab and apply

    Months 56

    • Ticketing Systems