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Career path
How to Become an IT Support Specialist
Every route into keeping people working by fixing the hardware, accounts, and networks they depend on.
Where are you starting? (no signup)
Every route in
CompTIA certification route
7 months · about $876
- 1
Pass CompTIA A+
Months 1–4
- Technical Troubleshooting
- Customer Service
CompTIA A+ (Core 1 and Core 2 exam vouchers) · CompTIA · about $507 · about 4 months
Programme details → - 2
Add Network+ and a ticketing system
Months 5–7
- Networking Fundamentals
- Ticketing Systems
CompTIA Network+ · CompTIA · $369 · about 3 months
Programme details →
Google IT Support certificate
6 months · about $294
- 1
Work through the certificate
Months 1–4
- Technical Troubleshooting
- Customer Service
- Networking Fundamentals
Google IT Support Certificate · Google / Coursera · $294 · about 6 months
Programme details → - 2
Practice on a home lab and apply
Months 5–6
- Ticketing Systems