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Match Score estimates resume/profile-to-job relevance. Verified Signals reflect completed verification steps or profile items only — not a background check, employment eligibility determination, or hiring recommendation.

Career Paths

How to Become an IT Support Specialist

Every route into keeping people working by fixing the hardware, accounts, and networks they depend on.

Median $0k

Median pay is the midpoint of 24 recent IT Support Specialist postings in that index that published a salary range — not a national average.

Where are you starting? (no signup)

Every route in

CompTIA certification route

7 months · about $876

  1. 1

    Pass CompTIA A+

    Months 1–4

    You learn: Technical Troubleshooting, Customer Service.

    ◆ CompTIA A+ (Core 1 and Core 2 exam vouchers) — CompTIA · about $507 · about 4 months

    Programme details →
  2. 2

    Add Network+ and a ticketing system

    Months 5–7

    You learn: Networking Fundamentals, Ticketing Systems.

    ◆ CompTIA Network+ — CompTIA · $369 · about 3 months

    Programme details →

Google IT Support certificate

6 months · about $294

  1. 1

    Work through the certificate

    Months 1–4

    You learn: Technical Troubleshooting, Customer Service, Networking Fundamentals.

    ◆ Google IT Support Certificate — Google / Coursera · $294 · about 6 months

    Programme details →
  2. 2

    Practice on a home lab and apply

    Months 5–6

    You learn: Ticketing Systems.

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