Front Desk Coordinator
Spring Fertility
$20 - $25 / hour
Need a reasonable accommodation to apply or interview? Contact us.
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Description
Who is Spring Fertility?
We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.
Why should you join our team?
We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.
Role Summary
The Front Desk Coordinator is essential to establishing an excellent experience for all of our incoming patients. They partner with our providers and patients in growing their families. We are looking for a dependable and motivated team player with exceptional interpersonal skills and a professional attitude to join our team. Because of the very high level of care we deliver, we are looking to hire a lively, enthusiastic person who is creative and able to provide personalized care in a fast-paced environment.
Some day-to-day responsibilities include:
- Makes an excellent first impression for all incoming patients
- Checks patients in and out for appointments and manages clinic-wide schedule
- Monitors and facilitates patient compliance and readiness for their initial visit
- Schedules a wide array of appointments for patients and anesthesia for the surgical center
- Processes patients’ payments and creates receipt batch for Finance
- Proactively advocates for patients
Education, Licenses, Certifications
- Associate's or Bachelor’s degree required
- Exceptional customer service skills
Employment Type
This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.
Compensation
The pay for this role is $20-25/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
#INDSFT
Benefits
Investing in You Today and Tomorrow
Supporting your well-being
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Competitive medical, dental, and vision plans
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Paid time off to recharge and enjoy personal time
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Access to BetterHelp therapy sessions for mental and emotional wellness
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Commuter benefits and discounted rates on home, auto, and pet insurance
Investing in your future
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401(k) with up to a 4% company match
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Comprehensive fertility and parental leave benefits
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Career development opportunities in a fast-growing organization
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Employer-paid life and disability insurance
*Temporary and contract roles may not be eligible for all benefits listed above
Don’t have it all? We still welcome you to apply!
At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.
We are scientists. We are humanists. We are passionate about fertility.
Spring Fertility will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.
Benefits
- Competitive medical, dental, and vision plans
- Paid time off to recharge and enjoy personal time
- Access to BetterHelp therapy sessions for mental and emotional wellness
- Commuter benefits and discounted rates on home, auto, and pet insurance
- 401(k) with up to a 4% company match
- Comprehensive fertility and parental leave benefits
- Career development opportunities in a fast-growing organization
- Employer-paid life and disability insurance
About this role
Spring Fertility is seeking a Front Desk Coordinator to serve as the first point of contact for patients beginning their fertility journeys. This temporary, full-time role is based in their New York City office and requires early hours plus rotational weekend and holiday availability. You'll be the face of the practice, checking patients in and out, managing the clinic schedule, coordinating appointments across the main office and surgical center, processing payments, and ensuring patients are prepared and compliant with their care plans. The position demands someone genuinely enthusiastic, organized, and able to provide personalized attention in a high-volume, fast-paced setting.
The role calls for an associate's or bachelor's degree and exceptional customer service skills. You should be a dependable team player with strong interpersonal abilities and a professional demeanor—someone who can advocate for patients while managing multiple administrative tasks simultaneously. Spring Fertility emphasizes mission-driven work and a collaborative culture, so they're looking for motivated people who take pride in delivering excellent patient experiences.
Compensation is $20–25 per hour based on experience and qualifications. As a temporary position, benefits eligibility may be limited, though the company offers competitive medical, dental, and vision coverage, paid time off, 401(k) matching, fertility and parental leave, and access to mental wellness resources for eligible employees.
How this employer is doing
solid
- Leadership Change
- Expanding
Typical pay for this role
$40,000
Typical range: $20,000 to $40,000
In the news
SPRING FERTILITY APPOINTS HARYANTO HOKIANTO AS COO AND MARK BOKERMANN AS CFO AS COMPANY CONTINUES NATIONAL EXPANSION, Eastern Progress
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Pay for this role
$20 to $25 per hour
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