Service Coordinator-Wallingford, CT
Family of Kidz
$20 - $24 / hour
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Description
Service Coordinator
Details about this opportunity:
- Location: Wallingford, CT
- Status: Full Time Hybrid Monday-Friday 8:00am-4:00pm
- Compensation: $20-$24/Hour
**Please note this is a range. Rates are determined by the service provided, professional experience and license/certifications held. In addition the position posted may be either full-time or fee-for-service (FFS), depending on the current caseload which will be discussed during the interview. This arrangement can vary and is subject to change.**
What we have to offer YOU:
FULL TIME BENEFITS:
- Generous Paid Time Off (between 25-28 days!)
- 12 Holidays including Winter break 12/25-1/1
- Medical, Dental, and Vision Insurance
- 401(k)
- Flexible Spending and Health Savings Accounts
- Life Insurance
- Employee Assistance Program
- Referral Program
- Professional Development Assistance
- Pet Insurance
- Long-Term & Short-Term Disability Insurance
- Team Building Events
- Incentive Program
Responsibilities:
- Input of new students demo information
- Assist in processing and scheduling referrals for clinic based services
- Updating correct demo info for existing students
- Creating new enrollments
- Auditing existing enrollments for correct dates, location, etc.
- Creating child files within student register for each new school year
- Saving documentation to correct files as needed
- Cleanup projects in Claims
About You:
If you have these attributes:
- Passionate to work with children, families, and therapists
- Knowledge of Special Education system highly preferred
- Sterling values, high integrity
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Exposure to the practice of maintaining a high level of confidentiality
- Excellent time management/organizational skills
- Empathetic & considerate of others
- Ability to function well in a high-paced and at times stressful environment
And this background:
- High School Diploma or equivalent
- 3-5 years office experience
- Must be proficient in Microsoft Office with a focus on Excel
- CLAIMS Knowledge a plus
- Previous experience in agency/school a plus
- Ability to multi-task in a fast-paced environment.
- Self-starter is a must!
Then we are looking forward to receiving your resume!
** Disclaimer: Please note the most current compensation information for all open positions at Family of Kidz can be found on our careers page at FamilyofKidz.com, which supersedes all other sources and job sites.
Why Join our Family?
Since 1998, Family of Kidz has brought together highly qualified teams of professionals who work diligently to help children with special needs, from birth to adulthood. Our focus is on establishing a strong understanding of each child’s needs and teaching them skills that lead to greater independence and an enhanced quality of life.
Family of Kidz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Benefits
- health insurance
- vision insurance
- 401(k)
- paid time off
- life insurance
- disability insurance
- professional development
About this role
Family of Kidz is seeking a Service Coordinator to manage administrative and operational tasks supporting their special education services in Wallingford. The role centers on student data management—inputting and updating demographic information, processing referrals for clinic-based services, creating enrollments, and maintaining accurate records within their student system. You'll also handle documentation filing, claims cleanup projects, and scheduling coordination between families, schools, and therapists.
This position suits someone with 3–5 years of office experience who is comfortable working in a fast-paced environment and has strong organizational skills. Proficiency in Microsoft Excel is essential, and familiarity with claims processing or prior experience in agency or school settings is valued. Beyond technical competency, the role requires genuine care for children and families, excellent communication, and the ability to maintain confidentiality while managing competing priorities.
The full-time hybrid position (Monday–Friday, 8am–4pm) offers competitive benefits including 25–28 days of paid time off, 12 holidays with an extended winter break, medical/dental/vision coverage, 401(k), and professional development support. Compensation ranges from $20–$24 per hour based on experience and relevant certifications; note that the position may also be structured as fee-for-service depending on current caseload, a detail to clarify during your interview.
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Pay for this role
$20 to $24 per hour
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