Front Desk Coordinator (Pediatric/Orthodontic)
Premier Care Dental Management
$18 / hour
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Description
Join the future of dentistry, led by dentists
We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.
Our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.
OUR PRACTICE:
HIRING SCHEDULE:
- Sunday: OFF
- Monday: 12:00 pm - 7:00 pm
- Tuesday: 10:00 am - 6:00 pm
- Wednesday: 9:00 am - 6:00 pm
- Thursday: 9:30 am - 6:30 pm
- Friday: OFF
- x2/month, Saturday: 8:00 am - 2:00 pm
RESPONSIBILITIES:
- Warmly greet and welcome patients with a high level of concierge care.
- Answering phones promptly and responding to messages.
- Managing schedules - input and confirm patient appointments.
- Entering in new patient records and updating ledgers with precision (Denticon).
- Collect co-payments and verify insurance eligibility (PPO/FFS).
- Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
QUALIFICATIONS:
- Prior healthcare experience preferred, must have prior reception and customer service experience
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong verbal and written communication skills.
OUR BENEFITS:
- Generous Compensation: We invest in the best and are competitive in our salary offers.
- Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
- 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
- Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
- Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
- Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.
New York Salary Range: $18/HR - $23/HR
Step into a new era with Premier Care Dental Management
A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.
We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.
PCDM celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.
Benefits
- vision insurance
- 401(k)
About this role
Premier Care Dental Management's Port Washington location is seeking a Front Desk Coordinator to manage the patient experience at the front lines of a pediatric and orthodontic practice. You'll handle appointment scheduling, patient check-in, insurance verification, and payment collection using Denticon software, while also fielding phone calls and responding to patient inquiries. The role requires you to balance multiple administrative tasks with genuine, warm patient interaction—essentially serving as the first and lasting impression of the practice's commitment to care.
This position calls for someone with prior reception and customer service experience, ideally with a healthcare background. You'll need strong organizational skills to juggle scheduling, data entry, and billing questions, along with solid communication abilities and the flexibility to work a varied schedule that includes some early mornings, evenings, and Saturday shifts. The practice emphasizes a supportive, non-pressured environment focused on patient health rather than sales metrics.
The role is part-time with a starting rate of $18/hour. While most benefits—including health and vision insurance, 401(k) matching, paid time off, and discounted dental services—are reserved for full-time staff (30+ hours weekly), some part-time benefits may be available. If you're comfortable with variable hours and looking for an entry point into dental practice management, this could be a solid fit.
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$18 per hour
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