Care Coordinator (Specialty Pharmacy) - Cincinnati, OH
House Rx
$22 / hour
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Description
We're looking for an on-site Specialty Pharmacy Care Coordinator in Cincinnati, OH to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career.
About the Role
As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. This is an on-site role in Cincinnati, OH.
What You’ll Do
- Complete prior authorizations
- Source financial assistance on behalf of patients
- Process pharmacy claims
- Coordinate medication dispensing and shipping
- Improve the patient experience by answering questions and requests
- Act as a liaison between the patient, their provider and the pharmacist
About You
- You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
- You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
- You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
- You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
- You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
- You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
- You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
- You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
- Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
- Technician registration or licensure in State of employment, national certification as CPhT is preferred
Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.
Expected Hourly Rate: $22/hr - $32/hr
This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.Why You Should Join Our Team
A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.
At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
In particular, we offer:
- Paid time off
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.
Benefits
- paid time off
- stock options
- parental leave
About this role
House Rx is building specialty pharmacy operations from the ground up, and this Cincinnati-based Care Coordinator role sits at the center of that work. You'd handle the operational backbone of getting medications to patients—processing prior authorizations, securing financial assistance, managing claims, and coordinating dispensing and shipping. Beyond the administrative work, you'd be the consistent point of contact between patients, their providers, and the pharmacy team, fielding questions and troubleshooting barriers to access. This is a hybrid position with required on-site time at the clinic.
The role expects solid pharmacy technician fundamentals and genuine comfort navigating specialty medication benefits, prior authorizations, and financial assistance programs. You should be licensed or registered in Ohio and ideally hold national CPhT certification. Familiarity with common pharmacy software (QS1, ComputerRx, PioneerRx) is important, and any exposure to EMR or specialty pharmacy systems is a plus. Knowledge of specialty areas like autoimmune, endocrinology, and oncology medications helps, though willingness to learn matters more than expertise.
This suits someone ready to move beyond pure technical work into a role that blends problem-solving, patient interaction, and process building. House Rx is a venture-backed startup, so you'd be helping shape workflows and systems rather than executing established procedures. The position offers $22–$32 per hour depending on experience, plus paid time off, parental leave, comprehensive benefits, and equity participation.
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$22 per hour
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