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Production Support Analyst

Mthree

Salary undisclosed

IndiaFull-timeHybridIntermediate

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Description

 

mthree is seeking a Production Support Engineer to join a highly regarded Multinational Investment Bank and Financial Services Company.

 

Job Description:

Role: Production Support Engineer

Team: RPE

Location: Mumbai (Hybrid model with 3 days per week in the office from day 1)

 

What you’ll bring

  • 4 to 6 years of enterprise experience in large distributed environments
  • Deep Linux administration skills, ideally Red Hat
  • Strong TCP/IP, networking and security troubleshooting
  • Experience with monitoring tools, SLAs, metrics and alerts
  • Solid grounding in Change and Problem Management
  • Strong analytical, troubleshooting and communication skills, and the ability to teach others

 

Nice to have

  • Python or Perl and shell scripting
  • Experience automating workflows

 

 

Production Support Engineer

Site Reliability Engineer (SRE)

Linux Systems Engineer

Infrastructure Support Engineer

Middleware Support Engineer

Application Support Engineer (L2/L3)

 

About this role

Mthree is hiring a Production Support Engineer to support a major multinational investment bank's infrastructure operations. You'd be joining the RPE team in a hybrid role based in Mumbai, working on-site three days per week from day one. The position sits at the intersection of systems administration and infrastructure reliability, requiring you to troubleshoot and maintain large distributed enterprise environments.

The role demands 4 to 6 years of hands-on experience with enterprise systems, particularly deep Linux administration skills (Red Hat preferred) and strong networking fundamentals including TCP/IP and security troubleshooting. You'll work with monitoring tools, manage SLAs and alerts, and handle change and problem management processes. Beyond technical depth, the position values analytical thinking, clear communication, and the ability to mentor others on your team.

If you have scripting experience in Python, Perl, or shell, or background automating workflows, those skills would strengthen your candidacy. This role suits someone comfortable in complex financial services environments who wants to grow within infrastructure support and site reliability work.

How this employer is doing

average

  • Recent Acquisition

Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Production Support Analyst postings in your area, and analyze any offer before you accept it.

The path into this work

We map every route into it support specialist work: what to learn, what each certificate costs, and how long each step takes. See the IT Support Specialist career path.

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