Care Coordinator - Chronic Management
Optima Medical
Salary undisclosed
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Description
About Optima Medical:
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Care Coordinator to join our team! This individual will be expected to monitor a specific group of patient’s care and support them in achieving short/long term health goals. The Care Coordinator will coordinate with providers to ensure patients’ needs are met. A working knowledge of the clinical field is desired for this position.
About the Role:
This is an in office phone and EMR-based coordination role — not a traditional clinical floor position. As a Care Coordinator in our growing CCM program, you’ll work directly with patients living with chronic conditions (such as diabetes, hypertension, COPD, and heart disease), helping them stay on track with their care plans and health goals through regular outreach and follow-up. This is a fantastic opportunity for Medical Assistants looking to take the next step in their career while still using their clinical knowledge every day.
Care Coordinator Responsibilities:
- Developing personalized care plans in collaboration with patients, caregivers, and healthcare providers.
- Coordinating and facilitating communication between various healthcare team members, including physicians, specialists, nurses, and ancillary service providers.
- Monitoring patients’ adherence to treatment plans and medications, as well as their progress towards health goals.
- Providing ongoing education and support to patients and their families regarding disease management, lifestyle modifications, and preventive care measures.
- Utilizing electronic health records (EHR) and other healthcare technology tools to document patient encounters, track interventions, and ensure continuity of care.
- Collaborating with community resources and social services agencies to address patients’ social determinants of health and support their overall well-being.
- Conducting regular follow-up check ins and care coordination activities to optimize health outcomes and quality of life for patients with chronic conditions.
Care Coordinator Qualifications:
- At least 1 year of clinical work experience as a Medical Assistant
- At least 1 year of EMR experience; eClinicalWorks preferred
- High level of professionalism
- Excellent written and verbal communication skills
- Strong customer service skills
- Medical Assistant Course Completion Diploma or CMA designation required
- Bilingual (English/Spanish) is a plus
- Must have HS diploma or GED equivalent
Why Join Our Team?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further your career
- Fun work environment (events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment
Benefits
- 401(k)
About this role
Optima Medical's Care Coordinator role offers a natural progression for Medical Assistants ready to move beyond clinical floor work while staying grounded in healthcare. Based in Grande, Arizona, you'd manage chronic disease care for patients with conditions like diabetes, hypertension, COPD, and heart disease—developing care plans, monitoring treatment adherence, and conducting regular follow-ups entirely through phone and EMR systems. The position sits at the center of patient communication, requiring you to coordinate between physicians, specialists, nurses, and community resources to address both medical needs and social determinants of health.
The role demands at least one year of MA experience and solid EMR proficiency (eClinicalWorks experience is preferred), along with strong communication and customer service skills. You'll need your MA course completion or CMA credential and a high school diploma or GED. Spanish fluency is valued but not required. This is a full-time, in-office position within a large Arizona medical group operating 30 locations and serving over 200,000 patients statewide.
Optima offers standard benefits including medical, vision, and dental coverage, 401k, and paid holidays, plus career development opportunities and a team-focused environment. If you're a Medical Assistant looking to deepen your clinical impact without returning to school immediately, this chronic care management program could be a solid next step.
Typical pay for this role
$100,000
Typical range: $80,000 to $100,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Care Coordinator - Chronic Management postings in Grande, and analyze any offer before you accept it.
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