Scheduling Coordinator (Jackson, MS)
Ennoble Care
Salary undisclosed
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Description
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Summary:
Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Jackson, MS office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.
Responsibilities:
- Scheduling patient appointments in adherence to Provider availability/area.
- Prioritize urgent appointment task and schedule them accordingly
- Assures that all messages are completed and distributed appropriately
- Reschedules patient appointments as needed
- Reviews and updates patient insurance information
- Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
- Displays excellent communication skills
- Reaches out to referring sources for patients expressing difficulty with scheduling
- Updates account information at the point of scheduling
- Maintains provider daily appointment quota
- Have new patients scheduled within 3-5 business days
- Insurance preauthorization
- Places calls to the patients for the providers when needed
- Handles voicemails daily and ensures all inquiries are handled properly
- Correctly notate patient charts to maintain up to date accuracy
Qualifications:
- High School Diploma / GED required; Associate or Bachelor's Degree preferred
- Administrative healthcare experience preferred
- Attention to detail
- Ability to navigate several software databases throughout the day
- Maintain a calm and pleasant demeanor with patients and staff
- Effective communication across various mediums of communication with staff and patients
- Strong written skills
- Capable of managing high volumes of phone calls
$18 and hour - In Office role
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Full-time employees qualify for the following benefits:
- Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
- Paid Time Off
- Paid Office Holidays
All employees qualify for these benefits:
- Paid Sick Time
- 401(k) with up to 3% company match
- Referral Program
- Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
Benefits
- health insurance
- 401(k)
- paid time off
- life insurance
- sick leave
About this role
Ennoble Care's Jackson office is looking for a Scheduling Coordinator to manage appointments for its House Calls department, which delivers primary care, palliative care, and hospice services to patients' homes across multiple states. The role centers on coordinating patient schedules around provider availability and geography, handling insurance verification and preauthorization, managing high call volumes, and ensuring new patients are booked within 3–5 business days. You'll also update patient records, prioritize urgent appointments, communicate with referring sources, and support providers in meeting their daily appointment quotas.
This is a full-time, in-office position in Jackson that demands strong organizational skills and the ability to juggle multiple software systems while staying calm under pressure. You'll need a high school diploma at minimum, though healthcare administrative experience and a degree are preferred. The role requires attention to detail, solid written and verbal communication, and comfort handling frequent phone interactions with patients and staff. At $18 per hour, the position includes medical, dental, and vision coverage, paid time off, paid sick time, a 401(k) match, and access to Payactiv for on-demand pay.
How this employer is doing
solid
- News: Legal Issue
- Expanding
In the news
Hospice at the ‘Core’ of Ennoble Care’s Expansion in 5 New States, Hospice News
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Pay for this role
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