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Enrollment Coordinator

Pediatrics Plus

Salary undisclosed

Conway, Arkansas, United StatesFull-timeOn-siteIntermediate

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Description

 

Are you passionate about helping children succeed? Do you want to join a team of dedicated professionals committed to creating an environment where children thrive? At Pediatrics Plus, we work to empower children to conquer their world. Pediatrics Plus is a specialized pediatric healthcare provider. We are committed to helping children succeed in all stages of life through evidence-based therapy and education, diagnostic services, state-of-the-art facilities, specialized equipment, family support, and community investment. We are looking for individuals in the Central Arkansas area who are eager to advocate for families and children with compassion and a heart of service in the role of Enrollment Coordinator.

 

What we offer:

  • Competitive Pay
  • Paid Time Off 
  • Medical, Dental, & Vision Insurance
  • 401K with Company Matching
  • Company Discounts & Incentives
  • Professional Development and Leadership Growth Opportunities
  • State of the Art Facilities & Technology

 

What you will do:

The Enrollment Coordinator is responsible for managing communication with each site on their enrollment status and the process of enrolling clients into the EIDT program. The Enrollment Coordinator is also responsible for reviewing and submitting all DP and Therapy Medicaid Audits. 

  • Develop relationships with and communicates eligibility with the family. 
  • Email families monthly to update them on where we are in the enrollment process. 
  • Meet with Director of Preschool Services and/or Senior Director weekly to help facilitate completion of eligibility requirements for enrollment and review eligibility status for approval for enrollment. 
  • Send necessary paperwork for a client that has attended an ITP Conference. 
  • Notify the Director of Preschool Services and/or Senior Director when a client has been approved for enrollment to meet Medicaid guidelines. 
  • Monitor ITP Conferences and Screeners. 
  • Review all patient charts for completeness to ensure compliance with all federal and state guidelines, including Medicaid and DHS. 
  • Receive Therapy Audit Letters from EQ Health, distribute them out to each site to get the audit packets ready and complete DP audits. 
  • Responsible for sending out emails for audit deadlines, communicating with each site about each audit, and submitting audit packets once they are completed. 
  • Responsible for any denied audits and gathering the correct information from the sites to get the denial overturned. 
  • Complete all documentation in necessary systems. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

What you have:

  • Ability to communicate effectively and professionally with a wide variety of people.
  • Must be able to work with children birth to age 21 and families who are at risk.
  • Strong organizational skills with attention to detail and accuracy.
  • Computer skills which includes a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
  • Ability to handle multiple tasks in a very busy environment.
  • Ability to read and interpret documents such as safety rules, policies, and other company documents.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to add, subtract, multiply, divide, in all units of measure using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Reports for work dressed appropriately and complies with company policies regarding the dress code.
  • Ability to maintain regular and punctual attendance.
  • Ability to complete tasks in a timely manner.

 

Required Qualifications:

  • High School Diploma or equivalent.
  • Bachelor’s Degree, preferred. 
  • One year of successful experience in a similar position or equivalent combination of education and experience.

 

Physical Demands:

While performing the duties of this job, the team member is frequently required to accurately communicate information and ideas so others will understand through sight and hearing. The team member is regularly required to move including walking, running, jumping, and sitting. The team member is regularly required to use hands and fingers to handle, lift, reach, and feel. The team member is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl. The team member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. If the team member is working at a Farm location, they must be comfortable around standard farm animals, including minimal allergies to touching, smelling, feeding, and engaging with animals. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits

  • Competitive Pay
  • Paid Time Off
  • Medical, Dental, & Vision Insurance
  • 401K with Company Matching
  • Company Discounts & Incentives
  • Professional Development and Leadership Growth Opportunities
  • State of the Art Facilities & Technology
  • Develop relationships with and communicates eligibility with the family.
  • Email families monthly to update them on where we are in the enrollment process.
  • Meet with Director of Preschool Services and/or Senior Director weekly to help facilitate completion of eligibility requirements for enrollment and review eligibility status for approval for enrollment.
  • Send necessary paperwork for a client that has attended an ITP Conference.
  • Notify the Director of Preschool Services and/or Senior Director when a client has been approved for enrollment to meet Medicaid guidelines.
  • Monitor ITP Conferences and Screeners.
  • Review all patient charts for completeness to ensure compliance with all federal and state guidelines, including Medicaid and DHS.
  • Receive Therapy Audit Letters from EQ Health, distribute them out to each site to get the audit packets ready and complete DP audits.
  • Responsible for sending out emails for audit deadlines, communicating with each site about each audit, and submitting audit packets once they are completed.
  • Responsible for any denied audits and gathering the correct information from the sites to get the denial overturned.
  • Complete all documentation in necessary systems.
  • Ability to communicate effectively and professionally with a wide variety of people.
  • Must be able to work with children birth to age 21 and families who are at risk.
  • Strong organizational skills with attention to detail and accuracy.
  • Computer skills which includes a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
  • Ability to handle multiple tasks in a very busy environment.
  • Ability to read and interpret documents such as safety rules, policies, and other company documents.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to add, subtract, multiply, divide, in all units of measure using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Reports for work dressed appropriately and complies with company policies regarding the dress code.
  • Ability to maintain regular and punctual attendance.
  • Ability to complete tasks in a timely manner.
  • High School Diploma or equivalent.
  • Bachelor’s Degree, preferred.
  • One year of successful experience in a similar position or equivalent combination of education and experience.

About this role

Pediatrics Plus is seeking an Enrollment Coordinator to manage the enrollment process for children entering their EIDT program and to oversee Medicaid audits across their Central Arkansas sites. The role centers on coordinating eligibility requirements, maintaining regular communication with families about their enrollment status, and ensuring all documentation meets federal and state compliance standards. You'll work closely with the Director of Preschool Services and Senior Director in weekly meetings to facilitate approvals and monitor progress through ITP Conferences and screenings.

The position demands strong organizational skills, attention to detail, and the ability to juggle multiple priorities in a fast-paced environment. You'll need solid computer proficiency across databases, spreadsheets, and email systems, along with the ability to communicate clearly with families, site directors, and other stakeholders. A high school diploma is required; a bachelor's degree is preferred. One year of relevant experience in enrollment, program coordination, or a similar administrative role is expected, though equivalent combinations of education and experience may qualify.

This is an in-office, full-time role in Conway. Pediatrics Plus offers competitive pay, paid time off, medical/dental/vision insurance, a 401K with company matching, and opportunities for professional development. The position requires regular attendance and the ability to handle administrative tasks that involve lifting up to 50 pounds and frequent movement throughout the day.

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