Sales Coordinator
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
Supporting the sales and marketing team at The Ritz-Carlton's Atlanta property, this coordinator role combines administrative work with direct client engagement. You'll handle the operational backbone of the sales process—preparing proposals and contracts, managing databases, assembling information packages—while also serving as a primary contact for clients and guests seeking details about facilities, rates, and events. The position requires comfort with both behind-the-scenes tasks like data entry and reconciliation, and customer-facing communication via phone and email.
The ideal candidate has at least a year of related office or sales support experience and a high school diploma. You'll need strong organizational skills, attention to detail in document preparation, and the ability to communicate clearly both written and verbally. The role also expects you to embody Ritz-Carlton service standards: welcoming guests warmly, maintaining professional appearance and confidentiality, and supporting colleagues to meet team goals. This is a full-time, in-office position in Atlanta suited to someone looking for structured administrative work within a hospitality sales environment.
Typical pay for this role
$60,000
Typical range: $40,000 to $100,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Sales Coordinator postings in Atlanta, and analyze any offer before you accept it.
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