General Support Specialist (Room Attendant)
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
At The Ritz-Carlton in Sharjah, this full-time General Support Specialist role involves moving across multiple hotel departments—housekeeping, engineering, banquets, restaurants, front office—to deliver items to guests and provide operational support where needed. You'll spend most of your shift on your feet, navigating the hotel's spaces to ensure guests and staff have what they need when they need it. The work is physical: lifting and carrying items up to 55 pounds, moving through confined or elevated spaces, and handling tasks that require attention to detail and visual inspection.
Success in this position depends on maintaining professional standards in appearance and communication, following company procedures precisely, and prioritizing workplace safety and guest confidentiality. The role requires a high school diploma or equivalent and no prior hospitality experience—this is an entry-level position where your ability to move efficiently, work independently across departments, and take initiative matters more than background. If you're comfortable with physical, fast-paced work and want to contribute directly to guest experience at a luxury hotel, this could be a solid starting point in hospitality.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable General Support Specialist (Room Attendant) postings in Sharjah, and analyze any offer before you accept it.
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