IS Customer Support Technician - On Site

Providence Digital Innovation Group

Salary undisclosed

Portland, OR, United StatesFull-timeOn-siteIntermediate

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Description

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits

health insurance
401(k)
parental leave
life insurance
disability insurance

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About this role

Providence Digital Innovation Group is seeking an on-site customer support technician to join its information systems team in Portland. This full-time role places you within one of the largest health care networks in the western United States, where your technical support directly enables care delivery across hospitals, clinics, and health services throughout seven states. You'll be part of an organization that explicitly commits to supporting its employees as they support others, with a stated focus on knowing, caring for, and easing the way for the people you work with.

The position offers competitive base pay with potential for shift differentials, on-call premiums, and other compensation opportunities, alongside a comprehensive benefits package that includes 401(k) matching, medical and dental coverage, paid parental leave, and robust wellness resources. Providence emphasizes an inclusive workplace where diversity is valued and all employees are heard and respected. This role would suit someone looking for stability and growth within a mission-driven health care organization that has served vulnerable populations for over a century.

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable IS Customer Support Technician - On Site postings in Portland, and analyze any offer before you accept it.

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