Homecare Scheduling Coordinator- Full Time

Carolina Homecare Solution Inc

Salary undisclosed

Oahu, HIFull-timeOn-siteIntermediate

Need a reasonable accommodation to apply or interview? Contact us.

JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.

Description

Who We Are: At Ho‘okele Homecare, our mission is to help seniors live safely, comfortably, and independently in their own homes. For more than 20 years, we have grown alongside the communities we serve, earning recognition for our commitment to both clients and employees, including the 2026 Home Care Pulse Employer of Choice Award. Our success is driven by our dedicated team members, and we take pride in fostering a supportive, collaborative workplace powered by innovative in-house technology.

Key Responsibilities

Ho’okele is growing and looking to add an amazing Scheduler to our team! Our ideal candidate is a friendly, motivated and enthusiastic individual who will provide exceptional customer service and support to both our clients and staff. This role is ideal for someone who enjoys helping others and is organized and efficient in problem solving in a fast-paced environment. As a Scheduler, you’ll play an important part in coordinating care, supporting our caregivers, and ensuring schedules run smoothly overall.

In-Office working Location: 820 Mililani St, Honolulu, HI 96813
Schedule: Monday through Friday from 8:30am-5pm with opportunity for On-Call

Pay Rate: $20-$23/hr

Your day will consist of:

Scheduling & Coordination: Scheduling caregivers to clients based on availability, skills, and care requirements. Work closely with the recruiter, clinical and intake teams as appropriate.
Staffing Coverage: Promptly fill open shifts, coordinate replacements for call-offs, and ensure all scheduled visits are covered. Communicating schedules in a courteous and professional manner with both clients and staff.
Care Matching: Pairing caregivers with clients based on compatibility, skill set, experience, and specific care plans.
Documentation: Accurately recording schedules, client information, caregiver availability, service logs, notes, and communication in scheduling systems.
Compliance & Policies: Ensuring schedules meet company policies, labor laws, and client care requirements.
Problem-Solving: Effectively managing conflicts, emergencies, and last-minute issues while preserving continuity and quality of care.
Administrative Support: Assisting payroll with time punch reconciliations.

Skills, Knowledge and Expertise

· Excellent verbal and interpersonal communication skills across phone, email, text, and in-person interactions

· Ability to learn and be proficient in the systems and technologies used by Ho’okele Home Care

· Familiar with Microsoft software such as Teams

· Understands how to communicate GPS directions as needed to the team

· Ability to manage multiple tasks and prioritize responsibilities effectively

· Exceptional skills in organization and time management

· Strong attention to detail

· Healthcare Background preferred

· Ability to resolve issues independently and collaboratively as part of a team

· High school diploma or equivalent qualification

· Ability to pass a Drug and Background Check

· Mobile phone

· Reliable transportation

Benefits

Paid Time Off (PTO)
Positive work environment and supportive team
Discounted car rentals
Flex spending account
Group term life insurance
Health Insurance
401k
Supplemental Insurance
Discounts on movie tickets and other local vendors

Benefits

Paid Time Off (PTO) Positive work environment and supportive team Discounted car rentals Flex spending account Group term life insurance Health Insurance 401k Supplemental Insurance Discounts on movie tickets and other local vendors

About this role

Ho'okele Homecare is seeking a scheduling coordinator to manage the complex logistics of matching caregivers with seniors across Oahu. You'll spend your days building schedules based on caregiver availability and client needs, filling last-minute gaps when staff call out, and documenting everything in the company's scheduling systems. The role requires strong communication skills—you'll coordinate regularly with clients, caregivers, recruiters, and clinical staff—and the ability to problem-solve quickly when conflicts or emergencies arise. A healthcare background is preferred but not required; what matters most is being organized, detail-oriented, and comfortable working in a fast-paced environment where your decisions directly affect the quality of care seniors receive.

The position is full-time, Monday through Friday, 8:30am to 5pm, at the Honolulu office on Mililani Street, with on-call pay opportunities available. You'll need proficiency with Microsoft software and scheduling systems, reliable transportation, and the ability to pass a background check and drug screening. The salary range is $20–$23 per hour, and benefits include health insurance, 401k, PTO, and a range of discounts and supplemental coverage.

This role suits someone who thrives on coordination and helping others, enjoys working as part of a team, and can stay calm when managing multiple competing priorities. Ho'okele has been recognized as an Employer of Choice and emphasizes a supportive, collaborative workplace backed by in-house technology.

This role's local market on JobMinglr

Pay for this role

$20 to $23 per year

That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.

The path into this work

We map every route into hr coordinator work: what to learn, what each certificate costs, and how long each step takes. See the HR Coordinator career path.

Before you apply, worth reading

How JobMinglr reads this job

Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.