Customer Support
JONSSON WORKWEAR
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and that each customer’s needs are met.
To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our Customer Support. These individuals play a key role in understanding and adapting to our customers’ exact needs, ensuring they are met with the efficiency and brilliance that best reflects our brand.
To keep exceeding our customers' varied needs, our Centurion store seeks a driven, highly professional and customer-obsessed individual to join our team. As our in-store point of contact, you are presentable, well-spoken and professional, always prepared to go to great lengths to wow our customers, ensuring they are served with authentic consideration, charisma and obsession.
The individual best suited to this role will be required to:
- Provide in-store exceptional customer service.
- Create new customer connections while strengthening existing partnerships to better understand each customer’s requirements.
- Utilise your product knowledge to suggest solutions that meet and surpass customer’s needs.
- Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
- Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
- Carry out all required tasks efficiently, maintaining accuracy with urgency.
- Follow up, follow through and fulfil your commitments, always.
In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
Benefits
- stock options
About this role
Jonsson Workwear's Centurion store is looking for a Customer Support representative who will be the in-store face of the brand's commitment to exceptional service. You'll work directly with customers to understand their workwear needs, leverage product knowledge to recommend tailored solutions, and guide them through the entire purchase process. This role demands someone who is polished, articulate, and genuinely invested in customer satisfaction—someone willing to go beyond standard service to create memorable interactions.
Your day-to-day will involve building and maintaining customer relationships, processing requests efficiently, and collaborating with colleagues to ensure smooth operations. The ideal candidate combines strong communication and interpersonal skills with the ability to work under pressure while maintaining accuracy. You'll need to follow through on commitments and demonstrate the professionalism and charisma that reflect Jonsson Workwear's brand values. This is a full-time, in-office position based in Centurion, Gauteng.
Typical pay for this role
$60,000
Typical range: $40,000 to $100,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Customer Support postings in Centurion Gauteng, and analyze any offer before you accept it.
The path into this work
We map every route into it support specialist work: what to learn, what each certificate costs, and how long each step takes. See the IT Support Specialist career path.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.