Product Support Sales Representative | Parts & Service

WMH Solutions

$40,000 / year

BR05- BIRMINGHAM, ALFull-timeOn-siteIntermediate

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Description

Product Support Sales Representative | Parts & Service

Outside B2B Sales | Industrial Equipment | Birmingham, AL

📍 Birmingham, AL | Field-Based Territory Sales
💰 Starting at $40,000 + Commission & Performance Incentives
🚗 $800/Month Auto + Phone Allowance
📈 New Business Development + Territory Ownership
🏭 Parts | Service | Preventive Maintenance | Aftermarket Solutions
🎓 Industry & Product Training Provided
📅 Full-Time | Monday–Friday

When Equipment Goes Down, Customers Don't Need a Sales Pitch. They Need a Solution.

That's where you come in.

WMH Solutions is hiring a Product Support Sales Representative to grow our parts, service, and aftermarket business throughout the Alabama market.

This is a field-based B2B outside sales role for someone who enjoys opening doors, building relationships, identifying operational needs, and turning those conversations into long-term business.

You'll work directly with manufacturers, warehouses, distribution centers, contractors, and other industrial operations that depend on their equipment to keep moving.

Your job isn't simply to sell a part.

It's to understand what the customer needs, connect them with the right WMH solution, and become someone they call before they call the competition.

This Is a Hunter Role

Let's be clear about the opportunity.

This isn't a role built around waiting for inbound leads or simply maintaining an established book of business.

Approximately:

80% — New Business Development

Prospecting, cold outreach, field visits, referrals, networking, and opening new accounts.

10% — Account Reactivation

Reconnecting with customers and identifying opportunities to earn their business again.

10% — Existing Customer Development

Strengthening relationships, uncovering additional needs, and expanding WMH's presence within current accounts.

You'll have an established company, service infrastructure, product portfolio, and internal team behind you.

Your opportunity is to build the territory in front of you.

Key Responsibilities

You'll represent solutions that directly impact your customers' equipment uptime and operations, including:

Parts and aftermarket products
Preventive and planned maintenance programs
Service and repair solutions
Maintenance agreements
Material handling equipment support
Industrial batteries and charging solutions
Fleet and equipment-support solutions
Additional aftermarket products and services based on customer needs

You don't need to walk in knowing every part number or every forklift model.

You do need the curiosity to understand industrial equipment, ask good questions, uncover business needs, and learn how WMH solves them.

We'll help with the product knowledge.

Your Territory Becomes Your Business.

You'll be responsible for developing it through consistent prospecting, customer interaction, follow-up, and relationship building.

You'll:

Prospect and develop new B2B customers throughout your assigned territory
Conduct face-to-face customer visits and outbound prospecting
Identify parts, service, maintenance, and equipment-support opportunities
Build relationships with operations leaders, maintenance teams, facility managers, purchasing contacts, and other decision-makers
Understand customer challenges and recommend appropriate WMH solutions
Develop proposals and present solutions based on customer needs
Manage opportunities from initial conversation through close
Reactivate inactive and underdeveloped accounts
Expand relationships within existing customers
Use service activity and customer information to identify additional sales opportunities
Maintain an organized pipeline and accurate customer information in CRM
Develop weekly territory and prospecting plans
Maintain timely follow-up on leads, quotes, and open opportunities
Collaborate with WMH Service, Parts, Sales, Rental, and other internal teams
Coordinate with manufacturers and internal resources when specialized support is needed
Track activity, opportunities, forecasts, and results
Take ownership of your territory and monthly sales goals

You'll have clear expectations around prospecting, customer activity, pipeline development, and revenue performance.

How you organize the territory, build relationships, and create opportunity is where your sales ability comes in.

Skills, Knowledge and Expertise

We're interested in people who know how to create business — not simply wait for it to arrive.

You'll likely do well here if you:

✓ Are comfortable initiating conversations and opening new accounts
✓ Don't depend entirely on inbound leads to build your pipeline
✓ Enjoy being in the field and meeting customers face-to-face
✓ Can hear “not right now” without treating it as “never”
✓ Ask questions before trying to sell something
✓ Follow up consistently without needing someone to remind you
✓ Can manage multiple customers, prospects, quotes, and priorities
✓ Are comfortable being measured against activity and sales goals
✓ Build credibility with operations and maintenance professionals
✓ Are curious about equipment and how customers operate
✓ Use CRM to manage your business and opportunities
✓ Take ownership when your territory isn't producing the results you want
✓ Want your performance to influence what you earn

If you're naturally proactive, competitive, organized, relationship-driven, and comfortable creating your own opportunities, you'll understand this role quickly.

Your Background Doesn't Have to Say “Forklift Sales”

Material handling experience is valuable.

It isn't the only path into this role.

We're interested in candidates with experience in areas such as:

Outside B2B sales
Territory sales
Industrial sales
Material handling
Equipment rental
Industrial distribution
Heavy or construction equipment
Commercial parts or service sales
Fleet or transportation services
Industrial MRO
Manufacturing support
HVAC or mechanical service sales
Facilities and maintenance solutions
Other territory-based B2B environments

If you've successfully sold products or services where equipment uptime, operations, maintenance, service, or customer relationships matter, your experience may translate well here.

We can teach material handling. We need you to bring the drive to develop business.

What We're Looking For

Required

Demonstrated ability to build professional customer relationships
Ability and willingness to consistently prospect for new business
Strong verbal and written communication skills
Strong organization, follow-through, and time management
Ability to independently manage a field-based territory
Comfort using CRM and technology to manage sales activity and pipeline
Valid driver's license and ability to meet applicable company driving requirements

Preferred

Previous outside B2B or territory sales experience
Demonstrated experience prospecting and developing new accounts
Industrial, equipment, parts, service, rental, MRO, or related sales experience
Experience selling to manufacturing, warehouse, distribution, construction, or industrial customers
CRM experience
Bachelor's degree or equivalent professional experience

Experience Matters Here

A bachelor's degree is welcomed, but demonstrated sales performance and relevant professional experience matter.

If you've built business, developed a territory, opened new accounts, or successfully sold industrial or service solutions without a four-year degree, we still want to hear from you.

Benefits

Your compensation should reward the business you build.

WMH offers:

💰 $40,000+ base + Commission & Performance Incentives
🚗 $800/Month Auto + Phone Allowance
📈 Sales Incentives Tied to Performance
🎯 Defined Territory & Sales Goals
🎓 Product, Industry & Sales Training
🤝 Support from Service, Parts, Sales, Rental & Leadership
🏭 A Broad Portfolio of Material Handling & Aftermarket Solutions

Your earning opportunity grows with your ability to develop the territory and generate results.

Benefits That Support More Than the Workday

Eligible WMH associates have access to a comprehensive benefits package designed to support their health, financial future, and time away from work.

Benefits include:

Medical, dental, and vision coverage
Paid time off
Paid holidays
401(k) retirement plan with company contribution/match
Profit-sharing opportunities
Life and disability benefits
Training and professional development
Long-term career-growth opportunities

Benefit eligibility and specific plan provisions are governed by applicable WMH plan documents and policies.

Build More Than a Sales Territory

Product Support puts you in the middle of the customer relationship.

You'll learn the equipment, customer operations, aftermarket business, service organization, and what drives industrial customers to buy.

For strong performers, that experience can create opportunities to continue developing across WMH.

Potential career paths may include:

Senior Territory Sales • Major/Strategic Accounts • Sales Leadership • Aftermarket Leadership • Branch/Regional Operations

The goal isn't to give you a flashy title.

It's to give strong performers room to keep growing.

Why WMH Solutions?

WMH Solutions has supported material handling customers throughout the Southeast for more than 35 years.

Today, our 250+ associates across 11 locations provide equipment, parts, service, rental, fleet, automation, and aftermarket solutions to businesses across our markets.

As a Linde Material Handling dealer, we combine global equipment technology with local sales, service, and customer support.

Our customers operate businesses where downtime matters.

That's why Product Support matters.

The relationships you build and the solutions you bring to customers can directly influence their productivity — and WMH's continued growth.

Ready to Build Your Territory?

If you're an Outside Sales Representative, Territory Sales Representative, Industrial Sales Representative, Product Support Sales Representative, Aftermarket Sales Representative, Parts & Service Sales Representative, or a strong B2B salesperson ready to move into industrial sales, we'd like to hear from you.

You don't need to know everything about forklifts on day one.

You do need to be willing to:
Prospect.

Learn.

Follow through.

Build relationships.

Create business.

If that sounds like how you sell, apply today and tell us about the business you've built.

Benefits

Your compensation should reward the business you build. WMH offers: 💰 $40,000+ base + Commission & Performance Incentives 🚗 $800/Month Auto + Phone Allowance 📈 Sales Incentives Tied to Performance 🎯 Defined Territory & Sales Goals 🎓 Product, Industry & Sales Training 🤝 Support from Service, Parts, Sales, Rental & Leadership 🏭 A Broad Portfolio of Material Handling & Aftermarket Solutions Your earning opportunity grows with your ability to develop the territory and generate results. Benefits That Support More Than the Workday Eligible WMH associates have access to a comprehensive benefits package designed to support their health, financial future, and time away from work. Benefits include: Medical, dental, and vision coverage Paid time off Paid holidays 401(k) retirement plan with company contribution/match Profit-sharing opportunities Life and disability benefits Training and professional development Long-term career-growth opportunities Benefit eligibility and specific plan provisions are governed by applicable WMH plan documents and policies. Build More Than a Sales Territory Product Support puts you in the middle of the customer relationship. You'll learn the equipment, customer operations, aftermarket business, service organization, and what drives industrial customers to buy. For strong performers, that experience can create opportunities to continue developing across WMH. Potential career paths may include: Senior Territory Sales • Major/Strategic Accounts • Sales Leadership • Aftermarket Leadership • Branch/Regional Operations The goal isn't to give you a flashy title. It's to give strong performers room to keep growing. Why WMH Solutions? WMH Solutions has supported material handling customers throughout the Southeast for more than 35 years. Today, our 250+ associates across 11 locations provide equipment, parts, service, rental, fleet, automation, and aftermarket solutions to businesses across our markets. As a Linde Material Handling dealer, we combine global equipment technology with local sales, service, and customer support. Our customers operate businesses where downtime matters. That's why Product Support matters. The relationships you build and the solutions you bring to customers can directly influence their productivity — and WMH's continued growth. Ready to Build Your Territory? If you're an Outside Sales Representative, Territory Sales Representative, Industrial Sales Representative, Product Support Sales Representative, Aftermarket Sales Representative, Parts & Service Sales Representative, or a strong B2B salesperson ready to move into industrial sales, we'd like to hear from you. You don't need to know everything about forklifts on day one. You do need to be willing to: Prospect. Learn. Follow through. Build relationships. Create business. If that sounds like how you sell, apply today and tell us about the business you've built.

About this role

WMH Solutions is building out its parts and service business in Alabama, and they're looking for someone to own that territory from the ground up. This is a field-based B2B sales role where you'll spend most of your time prospecting and opening new accounts with manufacturers, warehouses, distribution centers, and industrial operations—the kinds of customers who can't afford downtime. You'll identify what they need, connect them with WMH's solutions (parts, preventive maintenance programs, service agreements, material handling equipment support, and related offerings), and build the relationships that make them call you first.

The role is roughly 80% new business development, which means you'll be doing cold outreach, field visits, and networking to build your territory. The remaining time goes toward reactivating past customers and deepening relationships within existing accounts. You don't need to arrive with deep product expertise—WMH provides training and has the service infrastructure and internal teams to back you up—but you do need the drive to prospect consistently, ask the right questions, and understand how industrial equipment challenges translate into sales opportunities.

You'll earn $40,000 base plus commission and performance incentives, with an $800 monthly allowance for your vehicle and phone. This is a full-time, in-office role based in Birmingham, working Monday through Friday. Success here depends on your ability to manage your own territory, maintain discipline in your pipeline, and take ownership of the growth you create.

This role's local market on JobMinglr

791 open jobs across Alabama

Pay for this role

$40,000 per year

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