Patient Care Coordinator at Premier Orthodontics
Specialty Dental Brands
Salary undisclosed
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Description
Premier Orthodontics is seeking a skilled and passionate Patient Care Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.
Why Join Us?
- Established office of over a decade
- State-of-the-Art Facility-Advanced technology
Experience:
- Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
- Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
- Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
- Register new patients and update existing patient demographics, collecting detailed personal and financial information.
- Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
- Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
- Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
- Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
- Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
Requirements
Requirements
- High School Graduate or GED required.
- 1-3 years of experience in a dental office or medical office setting preferred
- Experience with practice management software and scheduling systems is preferred.
- Exceptional communication and interpersonal skills with a strong focus on customer service.
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively
Comprehensive Benefits Package:
- Medical, Dental, Vision, and 401(k)
- Paid holidays
- Paid time off
Join our team and be part of a practice dedicated to excellence in Orthodontic care. If you're ready to take your career to the next level, apply today
Benefits
- health insurance
- 401(k)
- paid time off
About this role
Premier Orthodontics, part of Specialty Dental Brands, is looking for a Patient Care Coordinator to manage the front office of their Phoenix practice. The role centers on patient scheduling, registration, and appointment management—confirming bookings, processing new patient intake, and coordinating with clinical staff to keep operations running smoothly. You'll also be the first point of contact, greeting patients, maintaining the reception area, and ensuring HIPAA compliance throughout the day.
The position calls for a high school diploma or GED and ideally one to three years of experience in a dental or medical office. Familiarity with practice management software and scheduling systems is preferred. Success here depends on strong organizational skills, the ability to juggle multiple priorities, and genuine customer service instincts—you'll need to communicate clearly with both patients and staff while keeping wait times minimal and the office environment welcoming.
This is a full-time, in-office role at an established orthodontic practice with modern facilities. The package includes medical, dental, and vision coverage, a 401(k), paid holidays, and paid time off.
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Pay for this role
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