Sales Coordinator - The Singapore EDITION
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
Supporting the sales operation at The Ritz-Carlton Singapore means handling the administrative backbone of the property's revenue-generating activities. You'll prepare sales documents like proposals and contracts, manage client communications via phone and email, and maintain the databases that track commissions, leads, and third-party information. The role also involves fielding guest inquiries about rooms, facilities, dining, and events, then directing those conversations toward bookings that strengthen both revenue and loyalty to the Marriott brand.
This is fundamentally a coordination and support position rather than a sales role itself. You'll spend time on general office tasks—filing, copying, assembling information packages—while also serving as a first point of contact for clients and guests. The work requires accuracy with data entry and document preparation, professional communication skills, and the ability to represent the Ritz-Carlton brand both internally and externally. You should be comfortable working in an office environment full-time and be willing to handle varied tasks as priorities shift.
The position calls for at least one year of related administrative or sales support experience and a high school diploma or equivalent. No supervisory background is needed. If you're organized, detail-oriented, comfortable with multiple software systems, and interested in hospitality or luxury hotel operations, this could be a solid entry or mid-level role in a well-known brand.
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Sales Coordinator - The Singapore EDITION postings in your area, and analyze any offer before you accept it.
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