Customer Support
JONSSON WORKWEAR
Salary undisclosed
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Description
Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and that each customer’s needs are met.
To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our Customer Support. These individuals play a key role in understanding and adapting to our customers’ exact needs, ensuring they are met with the efficiency and brilliance that best reflects our brand.
To keep exceeding our customers' varied needs, our George store seeks a driven, highly professional and customer-obsessed individual to join our team. As our in-store point of contact, you are presentable, well-spoken and professional, always prepared to go to great lengths to wow our customers, ensuring they are served with authentic consideration, charisma and obsession.
The individual best suited to this role will be required to:
- Provide in-store exceptional customer service.
- Create new customer connections while strengthening existing partnerships to better understand each customer’s requirements.
- Utilise your product knowledge to suggest solutions that meet and surpass customer’s needs.
- Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
- Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
- Carry out all required tasks efficiently, maintaining accuracy with urgency.
- Follow up, follow through and fulfil your commitments, always.
In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
About this role
Jonsson Workwear's George store is looking for someone who genuinely enjoys connecting with customers and solving their problems. You'll be the in-store face of the brand, responsible for understanding what each customer needs—whether that's finding the right workwear solution or processing their order smoothly. The role demands strong communication skills, product knowledge, and the ability to build real relationships with both new and returning customers. You'll need to be presentable, professional, and willing to go the extra mile to deliver the exceptional service that defines the brand.
This position suits someone who is driven, detail-oriented, and naturally customer-focused. You'll balance multiple tasks—from product recommendations to administrative follow-up—while maintaining accuracy and urgency. Success here means consistently delivering on commitments and collaborating effectively with your team to ensure every customer interaction reflects Jonsson Workwear's commitment to brilliance.
Typical pay for this role
$60,000
Typical range: $40,000 to $100,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Customer Support postings in George, and analyze any offer before you accept it.
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