Medical Billing Support Specialist
Quickmed Diagnostic
Salary undisclosed
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Description
Who We Are
Quickmed Diagnostic specializes in fast, accurate, state-of-the-art lab services, working with the leading healthcare providers, health technology companies and employers in the the US. We understand that diagnostic testing is vital for medical decision making and that speed matters.
Tech driven with unparalleled diagnostics capabilities, we focus on innovation and automation, to bring the lab space into the 21st century. Our proprietary, end-to-end software connects individuals, clinical staff, and our state-of-the-art labs to consistently deliver the highest accuracy and fastest turnaround times possible.
Your Impact
Quickmed Diagnostic is seeking a Medical Billing Support Specialist to provide administrative support to our Billing Department. As a member of the Billing team, you will report to the Director of Billing. The ideal candidate has experience working in the medical industry.
What You’ll Do
- Open, process, sort and distribute inbound billing group communications from patients and payers
- Answer incoming calls and respond appropriately per policy or queue for further case resolution
- Verify accuracy of insurance payments received and posted to the billing system in relation to support cases
- Analyze data to identify, diagnose, and resolve billing issues expeditiously
- Review necessary information in billing system in order to respond to patient questions
- Research accounts in the billing system as necessary to answer patient questions
- Refer complex accounts to management for further action
- Strict adherence to regulatory, operational, and legal compliance protocols
What You’ll Bring
- A minimum of 1 years experience working in medical billing, financial collections or another similar industry customer/patient support role
- Familiarity with medical billing operations
- Familiarity with medical terminology
- Familiarity with Explanation of Benefits (EOB) documents, insurance plans and programs
- Ability to interact with people using tact and diplomacy in sometimes difficult interactions
- PC Skills: MS Word, Windows, and Excel required
- Excellent communication skills in person and on the telephone
Our Culture & Perks
- Beautiful headquarters office in Culver City, CA
- Competitive market salaries and full employee medical benefits
- Comprehensive Medical/Dental/Vision benefits
- Employee premium coverage
- Dependent coverage
- 401k match
- Autonomy to build something from the ground up
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits
- Beautiful headquarters office in Culver City, CA
- Competitive market salaries and full employee medical benefits
- Comprehensive Medical/Dental/Vision benefits
- Employee premium coverage
- Dependent coverage
- 401k match
- Autonomy to build something from the ground up
About this role
Quickmed Diagnostic's Medical Billing Support Specialist role sits at the front line of the billing department, handling the daily flow of patient and payer communications that keeps diagnostic services running smoothly. You'll process inbound inquiries, verify insurance payments against billing records, and troubleshoot account issues—work that requires both attention to detail and the ability to stay calm when patients or payers have concerns. The position reports to the Director of Billing and involves regular interaction with people across different parts of the healthcare system, so strong communication skills and a diplomatic approach are essential.
This role is built for someone with at least a year of medical billing, collections, or related patient support experience who understands how insurance, EOB documents, and billing systems actually work. You'll need solid PC skills in Word, Excel, and Windows, alongside familiarity with medical terminology and the ability to navigate a billing system quickly. The work is in-office at Quickmed's Culver City headquarters, and the company offers competitive salaries, full medical/dental/vision benefits with dependent coverage, and a 401k match.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Medical Billing Support Specialist postings in Los Angeles, and analyze any offer before you accept it.
The path into this work
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