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Production Support Analyst

mthree Recruiting Portal

Salary undisclosed

New York, NYOn-site

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Description

Production Support Analyst - Front Office

Team at a major investment bank requires a Support Analyst to join their Front Office facing Prime Brokerage, Funding, Equity Finance and Securities Lending Trading and Risk group providing 1st and 2nd line support and enhancement to their Equity Fund applications.

Candidates will be responsible for facing off to traders and external clients providing low latency Equity Support Analyst responsibilities, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system.

Candidates will be expected to have an understanding of production / SRE environments across large scale distributed global systems with solid Linux / Unix skills.

Full detailed spec available.

Essential skills:

  • Application Support Analyst
  • Global Environment Experience
  • Database manipulation in SQL
  • L1/L2 Support
  • Unix/Linux ideally with Scripting (Bash/Shell/Python)
  • Financial Services experience desired but not essential

Production Support Analyst - Front Office

 

About this role

You'd be supporting critical trading systems at a major investment bank, working directly with traders and external clients in a fast-paced front office environment. The role sits between Prime Brokerage, Funding, Equity Finance, and Securities Lending, handling both immediate troubleshooting and longer-term system improvements across global equity applications. You'll need to diagnose and resolve issues quickly in a low-latency setting while also contributing to infrastructure deployment and system integration work.

The position calls for hands-on technical depth: solid Unix/Linux fundamentals with scripting capability (Bash, Shell, or Python), SQL database skills, and proven experience in L1/L2 support within global, distributed systems. You should be comfortable working in production and SRE-type environments at scale. Financial services background is a plus but not required. This is an in-office role in New York, suited to someone who thrives troubleshooting complex systems under pressure and wants direct exposure to how trading operations actually run.

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Pay for this role

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