Director, Partner Services Product Management
Pure Storage
CA$126,000 - CA$273,000 / year
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Description
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
Everpure’s PEAK organization helps employees, customers, and partners build the knowledge, skills, and services needed to succeed with Everpure solutions. Partner Services enables partners to build and scale partner-branded, partner-delivered services around Everpure solutions, supporting partner growth and customer outcomes.
We are seeking a Director, Partner Services Product Management to shape the program’s product direction and turn partner, field, and business needs into an integrated roadmap, operating experience, and scalable set of capabilities. This role is the product-management and cross-functional execution counterpart to the global Partner Services strategy and program leadership. It will work closely with regional teams, specialization leaders, and corporate partners while keeping global program design distinct from regional partner execution.
WHAT YOU'LL DO
- Define the Partner Services portfolio strategy and product roadmap, translating business priorities and partner needs into a clear sequence of investments and outcomes.
- Lead and/or collaborate on the discovery and requirements gathering with partners, field teams, customers, and internal stakeholders. Synthesize findings into prioritized opportunities, product requirements, and decision recommendations.
- Translate Everpure product and platform capabilities into partner-delivered services offers that meet market needs and support customer outcomes.
- Own the product lifecycle for new services and specializations, establishing launch criteria, readiness requirements, adoption plans, and ongoing lifecycle plans.
- Develop pricing, discount, incentive, renewal, and profitability models with Finance, Monetization, GPO, Renewals, and other stakeholders. Document assumptions and bring evidence-based options forward for decisions.
- Align Partner Services portfolio priorities with product launches, NPI, NSI, and go-to-market priorities. Coordinate requirements, timelines, enablement, and readiness across relevant teams.
- Build executive-ready business cases and investment recommendations that explain expected value, costs, risks, dependencies, and measures of success.
- Define portfolio metrics and regular operating reviews to assess adoption, partner and customer experience, service quality, operational performance, and business outcomes. Use findings to adjust priorities and investment.
- Partner with regional teams to convert portfolio strategy into priority-partner growth plans, while maintaining clear global standards and room for theater-specific execution.
- Communicate roadmap decisions, dependencies, risks, and progress to executives and cross-functional partners. Build alignment and accountability without relying on formal authority.
WHAT YOU BRING
- 15+ years of relevant experience and a Bachelor’s degree or equivalent practical experience.
- Significant experience in product management, program management, or product-led transformation in a technology, services, or partner ecosystem.
- Demonstrated ability to own a roadmap and move complex initiatives from customer or business discovery through launch, adoption, measurement, and iteration.
- Experience translating diverse stakeholder input into clear product requirements, priorities, and business decisions.
- Familiarity with channel programs, partner services, managed services, technical support, or services enablement is strongly valued.
- Experience with cross-functional systems, data, automation, and process improvements that make programs easier to operate and scale.
- Strong business and analytical skills, including the ability to build business cases, assess program performance, and partner on commercial and incentive models.
- Experience coordinating go-to-market readiness across product, operations, sales, finance, communications, and regional teams.
- Strong judgment and the ability to balance partner experience, customer outcomes, business value, operational feasibility, and risk.
- Excellent communication, facilitation, and stakeholder-management skills, including experience presenting recommendations to senior leaders.
- A practical, collaborative approach to leading through ambiguity and delivering measurable outcomes.
Location: We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, Lehi or North Carolina office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
#LI-ONSITE
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Benefits
- paid time off
- stock options
About this role
Pure Storage is building the next generation of its partner services ecosystem, and this director-level role sits at the center of that transformation. You'd own the product strategy and roadmap for Partner Services—the program that enables partners to build and deliver their own branded services around Pure Storage solutions. This means translating what partners, field teams, and customers actually need into a coherent set of capabilities, pricing models, and go-to-market plans that drive both partner growth and customer outcomes.
The work spans discovery and requirements gathering, lifecycle ownership for new services and specializations, cross-functional coordination with product, finance, sales, and regional teams, and regular measurement of adoption and business performance. You'll build business cases, establish launch readiness criteria, develop commercial models, and communicate complex dependencies to executives without formal authority over them. It's fundamentally about turning diverse stakeholder input into clear priorities and then executing against them at scale.
This role demands 15+ years in product management, program management, or services-led transformation, with particular value placed on channel or managed services experience. You'll need strong analytical skills, comfort building and stress-testing business cases, and the judgment to balance partner experience, customer value, operational feasibility, and risk. The position is based in Santa Clara, Lehi, or North Carolina and requires in-office presence, with a salary range of $126,000–$273,000 plus potential incentive pay and equity.
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Pure Storage Inc earnings beat by $0.12, revenue topped estimates, Investing.com
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Pay for this role
$126,000 to $273,000 per year
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