Product Manager, AI Applications
Scale AI
Salary undisclosed
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Description
Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:
- Creating custom AI applications that will impact millions of citizens
- Generating high-quality training data for national LLMs
- Upskilling and advisory services to spread the impact of AI
We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions for government and government-backed customers across the Middle East. The ideal candidate has deep experience building AI/ML applications, thinks strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds, and has a strong understanding of software engineering principles and practices. You will own large AI projects end to end, working directly with customers and leading a cross-functional team of engineers, MLEs, and operators to deliver solutions that drive meaningful impact for our customers and significant revenue for our business.
You will:
- Lead design workshops with clients to define custom AI solutions
- Scope new AI application use cases across government entities, and turn them into a clear roadmap, phasing, and success metrics
- Build MVPs and demos to validate ideas quickly, and take the best of them to production
- Lead cross-functional development with diverse stakeholders (Engineering, MLE, Operations, and Go-to-Market)
- Engage consistently with end users to gather feedback and ensure we are prioritizing effectively
- Scope model evaluation sets and performance requirements, review results, and iterate on the solution
- Stay up to date with the latest research in applied AI and training custom LLMs
- Give regular progress updates to the client and Global Public Sector leadership
Ideally, you’d have:
- 4+ years of experience building products, including 1–2+ years building AI-powered products in production
- Strong technical background (STEM degree) and/or experience building technical software products
- Hands-on experience with LLMs and applied AI, and a strong understanding of generative AI in enterprise settings
- Sharp product sense and customer instinct: the conviction to take a position and defend it, and the judgment to change it when the evidence says so
- Comfort with client-facing work and the pace and ambiguity of a forward-deployed team
- Experience with vibe coding tools (e.g., Replit, Lovable, Bolt) and design tools (e.g., Figma, Canva, Miro)
- Exceptional leadership, presentation, and communication skills, with the ability to influence cross-functional teams
Nice to haves:
- Proficiency in Arabic, both written and spoken
- Coding experience (Python)
- Prior experience as a founder, founding engineer, or forward-deployed PM
- Experience working with government or GCC customers
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
About this role
Scale's Global Public Sector team is building custom AI solutions for government customers across the Middle East, and this role puts you at the center of that work. You'd own large projects end to end—from design workshops with clients through MVP validation to production deployment—while leading engineers, machine learning engineers, and operators to deliver systems that serve millions of citizens. The scope spans defining use cases, scoping model performance requirements, staying current with applied AI research, and maintaining close feedback loops with both end users and leadership.
This is a product role that demands technical depth. You'll need 4+ years of product experience with at least 1–2 years shipping AI products in production, a strong STEM or software engineering background, and hands-on familiarity with LLMs and generative AI in enterprise contexts. Beyond product sense and customer instinct, you should be comfortable in the weeds with technical details, able to influence cross-functional teams, and ready for client-facing work in a forward-deployed environment. Experience with no-code tools like Replit or Figma, prior founding experience, and knowledge of GCC markets are valuable. Arabic proficiency and Python coding are nice-to-haves that would strengthen your candidacy.
The role is based in Kuwait City and requires in-office presence. It suits someone who thrives on ambiguity, wants to shape how governments use AI, and can balance strategic thinking with hands-on execution across a diverse team.
How this employer is doing
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- News: Recently Raised Funding
- News: Growing or Expanding
- H1B: Active Visa Sponsor
- Recently Raised Funding
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Pay for this role
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