Patient Service Representative
Frontier Dermatology Staff Careers
$20 - $26 / hour
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Description
Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.
Position Details:
- Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
- Job Title: Patient Service Representative
- Location: Mill Creek traveling to Everett as needed
- Typical Schedule: Mondays - Fridays, 8:30am - 5:30pm
- Wage Range: $20.00 – $26.00 hourly (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs, and geographic market availability)
General Description of All Benefits:
- Health Insurance – medical, dental, and vision with HSA, FSA options
- 401k - employer matching up to 4%
- Life Insurance – employer paid & voluntary options
- 8 paid holidays per year
- Tiered PTO accrual 80 – 200 hours annually
- Complimentary parking
- Pet insurance voluntary option
- Employee Assistance Program provided
Qualifications:
- Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
- HS Diploma, GED; or 1-3 months related healthcare experience
- Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs
- Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!
Who Are We?
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.
CARE IS.. our core values:
Community – We’re loyal to our patients, providers, and staff
Accountability – We are responsible for our behavior, interactions, and outcomes
Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
Empathy – We treat the people the way they want to be treated
Integrity – We are honest and ethical
Service Excellence – We always do our best
Apply here or through our company website career portal to see other available positions!
Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.
Benefits
- health insurance
- 401(k)
- paid time off
- stock options
- life insurance
About this role
Frontier Dermatology's Mill Creek office is seeking a Patient Service Representative to manage front desk operations and serve as the first point of contact for patients visiting their dermatology practice. Based in Mill Creek with occasional travel to Everett, this full-time role operates Monday through Friday, 8:30am to 5:30pm, and pays $20–$26 per hour depending on experience and qualifications.
The position involves checking in patients for multiple providers, scheduling appointments, verifying insurance, collecting copays, processing daily deposits, and working across various computer systems. Success requires exceptional organizational skills, attention to detail, and genuine customer service ability in a fast-paced medical environment. Preferred candidates have prior receptionist experience in a medical office or completion of a healthcare training program; a high school diploma or GED plus one to three months of related healthcare experience also qualifies.
Frontier Dermatology offers comprehensive benefits including medical, dental, and vision insurance with HSA and FSA options, employer-matched 401k contributions up to 4%, employer-paid life insurance, eight paid holidays annually, and tiered PTO accrual of 80–200 hours per year. Additional perks include complimentary parking, voluntary pet insurance, and an Employee Assistance Program.
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Pay for this role
$20 to $26 per hour
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