Patient Scheduler

Providence Digital Innovation Group

Salary undisclosed

Torrance, CA, United StatesFull-timeOn-siteIntermediate

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Description

Operates clinic switchboard, provides routine information, and directs call to appropriate area.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Institute and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

1 year work experience, preferably in a medical office setting.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits

health insurance
401(k)
parental leave
life insurance
disability insurance

About this role

Providence Digital Innovation Group is hiring a Patient Scheduler to manage clinic communications at their Torrance location. The role centers on operating the clinic switchboard, answering routine inquiries, and routing calls to the right departments—foundational work that keeps patient access flowing smoothly. You'll need at least one year of work experience, ideally in a medical office environment where you've developed familiarity with healthcare settings and phone protocols.

This is a full-time, in-office position within Providence, a large health system spanning over 50 hospitals and 1,000 clinics across seven western states. Providence emphasizes a culture centered on patient-focused care and employee support, offering comprehensive benefits including health coverage, retirement matching, paid parental leave, and professional development opportunities. The organization explicitly values diverse perspectives and aims to create an inclusive workplace where all employees feel heard and respected.

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Patient Scheduler postings in Torrance, and analyze any offer before you accept it.

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