Associate, New Verticals - Canada
DoorDash Canada
CA$86,500 - CA$108,000 / year
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Description
About the Team
DoorDash is looking for top talent to play a pivotal role in growing our New Verticals business in Canada! We are looking for someone who is excited about joining a fast-paced environment and driving our next wave of growth.
About the Role
We are hiring an Associate onto our New Verticals Strategy & Operations team to grow our Grocery, Convenience, Alcohol and Retail businesses across Canada. About half of your time will focus on Retail, the category with the most headroom in our business. Rather than owning a single category, you will support three growth levers across all of New Verticals: search, customer relationship management (CRM) and catalog quality. You will identify where customers can't find what they're looking for on-platform, flag or fix hygiene issues in the customer experience, and build the dashboards that tell us where to look next. You will partner with marketing, product and merchant teams to turn those insights into campaigns and experiments. This role requires a mix of hard and soft skills: data analysis & visualization, business intelligence, project management and stakeholder management. The right candidate is extremely detail-oriented, organized and comfortable working through large datasets to find the ground truth. You will use AI to work faster and make better decisions. We operate in a hybrid model: we prioritize getting our teams together in person once a quarter, and you have the flexibility to work from home or the office on most days! You are required to be based in Toronto or Vancouver and will overlap with cross-functional stakeholders across North America. You will report into a Senior Manager on the team and be an individual contributor.
You’re excited about this opportunity because you will…
- Analyze. You’ll dig into search, catalog and customer data to find the ground truth, and build dashboards that turn it into clear priorities
- Build. You’ll have your fingerprints on how customers shop DoorDash’s next big businesses: what they search for, what drives their behaviour, and how to use the tools at your disposal to create a smooth path to purchase. This means everything from planning to nitty-gritty operational details
- Experiment. Launch on-platform tests and consult on CRM campaigns, read the results, and scale what works. Embrace the challenge of having multiple paths forward and no right answer
- Collaborate. You will work cross-functionally with marketing, CRM, product, merchant strategy & operations, account management, analytics and so many more!
We’re excited about you because…
- You like data. You let data win arguments, and you’re comfortable pulling and modeling large datasets. You are excited to use (or learn) SQL in your role
- You sweat the details. You can work through thousands of rows of catalog or search data without losing the thread, and you catch the error others miss
- You’re an operator. You turn direction into action, own your deliverables to deadline, and convert insights into repeatable processes
- You’re curious about how people shop. You have a point of view on what makes a shopping experience easy or frustrating, online or in-store
- You’re unafraid of uncharted territory. Rapid change and learning is exciting to you, and you excel in new environments
- You use AI to work smarter. You use (or are eager to learn) tools like Claude, ChatGPT or Gemini to speed up analysis and workflows
- You have 1-3+ years of experience in operations, technology, consulting, strategy, business development, banking, analytics, e-commerce, high-growth or early-stage startup experience or related experience
- You have a completed Bachelor’s Degree
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
Benefits
- health insurance
- paid time off
- remote work
- parental leave
- life insurance
About this role
DoorDash is building out its grocery, convenience, alcohol, and retail businesses across Canada, and this Associate role sits at the center of that expansion. You'd spend roughly half your time on Retail—the category with the most growth potential—while supporting three core levers across all New Verticals: search functionality, customer relationship management, and catalog quality. The work involves analyzing customer data to identify gaps in the shopping experience, flagging and fixing operational issues, and building dashboards that surface where to focus next. You'll partner with marketing, product, and merchant teams to translate those insights into campaigns and experiments that move the needle.
This is fundamentally an operations and analytics role that demands both technical rigor and project management discipline. You'll need to pull and model large datasets, likely using SQL, and be comfortable working through thousands of rows of search or catalog data without losing sight of the bigger picture. The role also expects you to use AI tools to work faster and smarter. Success here means turning ambiguous direction into concrete action, owning deliverables to deadline, and building repeatable processes—not just one-off analysis. You should have 1–3+ years in operations, strategy, analytics, e-commerce, consulting, or a related high-growth environment, plus a completed Bachelor's degree.
Based in Toronto or Vancouver, you'd work hybrid with quarterly in-person gatherings and day-to-day flexibility. The salary range is $86,500–$108,000 CAD, and the package includes standard benefits: paid time off, parental leave, medical and dental coverage, an RRSP with employer match, and mental health support.
This role's local market on JobMinglr
Pay for this role
$86,500 to $108,000 per year
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