Residential Installation Technician
CPI Security
Salary undisclosed
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Description
CPI Security is looking for a Residential Installation Technician based in Greensboro, NC who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer’s need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.
What You'll Do:
- Servicing residential security systems accurately and efficiently
- Meeting or exceeding performance goals on a consistent basis
- Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities
- Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc.
- Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration
- Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
- Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
- Providing exceptional customer service at all times
- Consulting with management on any issues or concerns
- Cleaning up work area thoroughly
- Maintaining all company equipment, including truck, tools, inventory, etc.
- Maintaining a professional appearance and demeanor at all times
What We're Looking For:
- High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
- Good sales skills, particularly with strong up-selling and closing abilities
- Mechanical aptitude
- Strong customer service skills
- Commitment to safety
- Ability to work effectively both on an individual basis and as part of a team
- Professional appearance and demeanor
- High energy, fun and positive attitude
- Schedule flexibility and the ability to work weekends
- Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus
- Alarm, cable installation, or telecom experience, a plus
What’s In It For You!
- $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
- PLUS career mobility. This is more than a job!
- Off every other weekend!
- Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!
- Comprehensive and on-going paid training when you start. WE INVEST IN YOU!
- Engaging and fun company culture that’s made up of diverse people.
- Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
- Great medical, dental, vision, short- & long-term disability and life insurance options.
- Company paid holidays, floating holiday and paid time off (PTO).
- 401(k) plan with competitive company match.
- Eligible for free monitored security system after 90 days
- Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.
Benefits
- health insurance
- 401(k)
- paid time off
- life insurance
About this role
CPI Security's Residential Installation Technician role in Greensboro involves hands-on installation and activation of home security systems, with a significant sales component built into the job. You'll assess each customer's needs, recommend and upsell additional products and services, perform system walkthroughs to plan optimal configurations, run wiring, connect systems to central monitoring, and walk customers through their new setup. The role also requires managing administrative tasks, maintaining equipment and vehicles, and ensuring safety and cleanliness throughout the process.
The position suits someone with mechanical aptitude, strong sales and customer service skills, and ideally some background in electronics, electrical work, HVAC, or related trades. Prior alarm, cable, or telecom installation experience is valued but not required. You'll need schedule flexibility including weekend availability, a professional demeanor, and the ability to work both independently and as part of a team. High school diploma or equivalent is the baseline education requirement.
Compensation is performance-based, ranging from $45,000 to $60,000 annually through hourly training pay plus uncapped commission. Benefits include a company fuel card, provided equipment, comprehensive health coverage, paid time off with every other weekend off, a 401(k) match, and paid training. CPI also offers education assistance for career advancement and community engagement opportunities aligned with the company's focus on underserved communities.
Typical pay for this role
$60,000
Typical range: $40,000 to $60,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Residential Installation Technician postings in Greensboro, and analyze any offer before you accept it.
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