Technical Specialist, Customer Deployments
Harbinger Motors Inc.
CA$70,000 - CA$110,000 / year
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Description
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
Job Overview
As a Technical Specialist you will be an essential member of the Customer Deployments team. You will become a go-to subject matter expert in supporting Harbingers deployed fleet, You will partner closely with Engineering and external service partners to help ensure our fleets are well supported and have maximum uptime. Work at headquarters on prototype and manufacturing support. Work onsite at customer facilities for fleet field support. Work in the field supporting engineering test activities. This position requires travel 65% of the time.
What you’ll Do
- Customer fleet technical support remote
- Field support - customer fleets, special events, test support
- Manufacturing build support
- Engineering prototype build support
- Tools and shop management and organization, supplies inventory management
- Data collection
- Fixture projects
- Equipment calibrations and records keeping
- Hands on testing
- Service procedure development and trials
- Training the trainers for service network and other internal technicians
What You'll Need
- 5+ years’ work experience in a vehicle workshop and/or dealer shop
- EV and HV experience is a plus
- Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability.
- Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly.
- Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats.
- Valid driver’s license required.
- Factory training programs through OEMs are a plus.
- Familiarity with vehicle Controller Area Network (CAN) communication
- Expertise with Vector CANoe/ CANalyzer a plus
- Strong ability to think outside the box and find creative solutions to complex problems
- Strong understanding of vehicle systems and their interactions
- Ability to travel as required, up to 65%
- A creative curiosity, collaborative work ethic, hardworking enthusiasm
- Excellent communication skills and team working tendencies
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
Benefits
- 401(k)
- paid time off
- parental leave
- wellness program
About this role
Harbinger Motors is building electric medium-duty vehicles, and this role puts you at the center of getting those vehicles working reliably in customers' hands. As a Technical Specialist on the Customer Deployments team, you'll split your time between the Garden Grove headquarters supporting prototype and manufacturing builds, and customer sites providing field support for deployed fleets—with roughly half your time spent traveling. You'll be the technical bridge between Harbinger's engineering team and external service partners, troubleshooting real-world issues, collecting data, developing service procedures, and training technicians across the service network.
The role demands someone with at least five years of hands-on workshop or dealer shop experience, ideally with exposure to electric and high-voltage systems. You'll need to be comfortable working across multiple technical disciplines—from vehicle systems and CAN communication to fixture projects and equipment calibration—and self-directed enough to execute tasks with incomplete information. Factory OEM training and familiarity with Vector CANoe/CANalyzer tools are valued. Beyond the technical skills, Harbinger is looking for someone who thinks creatively, communicates clearly, and thrives in a collaborative environment where you're equally comfortable on the shop floor and interfacing with engineers and customers.
This role's local market on JobMinglr
Pay for this role
$70,000 to $110,000 per year
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