Factory Operator
Fulfil Solutions
$22 - $25 / hour
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Description
Onsite | Gresham, Oregon
Full-Time, Salaried | $22-$25/hourly + Equity
Preference given to candidates with open schedule and on-call availability
Fulfil is redefining the grocery supply chain through advanced robotics and automation. Backed by world-class investors and led by a seasoned team, we are hiring a Site Automation Lead to provide operational coverage for our automated high speed grocery fulfillment system. In this role, you’ll serve as the bridge between partner operations, maintenance, and Fulfil engineering — ensuring safe, reliable, high-performance system operation.
Unique opportunity: Pre-launch, take part in site deployment, from bring-up and commissioning, through partner handover and site acceptance testing, into full production.
Requirements: Open availability from mid-January through mid-June, with a standardized production schedule in place by early 2027.
What You’ll Do
System Monitoring & First-Level Diagnostics
- Monitor daytime performance and conduct health checks of Fulfil’s robotic automation systems
- Perform Tier-1 troubleshooting; triage issues, complete minor interventions (e.g., sensor checks, part swaps, clearing obstructions), and support investigations and post-mortems.
Support maintenance by documenting issues clearly and handing off higher-complexity work.
Operational Leadership
- Act as the on-call technical and operational escalation point for partner teams.
- Make real-time decisions that balance system uptime, safety, and production needs.
- Track and report reliability metrics to contribute toward achieving uptime goals.
- Ensure a safe operating environment through routine audits and adherence to procedures.
Cross-Functional Collaboration
- Communicate system behaviors and findings to robotics, firmware, software, and product engineering teams.
- Participate in structured testing, validation, and rollout of new features and hardware.
- Contribute to root-cause investigations and provide actionable feedback to engineering.
- Help refine operating procedures and support continuous improvement initiatives.
Partner Support & Training
- Provide steady, high-confidence technical support to onsite partner operators.
- Train partner team members on best practices for system interaction, recoveries, and safety.
Ensure partners feel supported, informed, and empowered in daily operations.
What We’re Looking For
Passion for robotics, automation, industrial equipment, technical field support, or similar environments.
- Strong mechanical/electrical aptitude and comfort working hands-on with hardware.
- Safety first mentality, adhering to OSHA guidelines while prioritizing a safe work environment.
- Clear communicator with ability to explain complex system behavior simply.
- Calm, detail-oriented decision-maker who performs well under pressure.
- Comfortable using dashboards, logs, and diagnostic tools.
- Reliable, self-motivated, and able to operate with a high degree of ownership.
- Flexible schedule — preference for candidates with open availability.
Bonus Experience (Not Required)
- Exposure to warehouse automation, robotics platforms, PLCs, or industrial systems.
- Familiarity with Linux, telemetry tools, firmware process flows, or diagnostics.
- Experience supporting deployments, pilots, commissioning, or on-call rotations.
- Experience with tools like Slack, Jira, Excel, or digital workflow platforms.
What You’ll Get
- Early-stage exposure to a fast-scaling robotics company.
- Salary + equity in a mission-driven organization.
- Full medical, dental, vision, and 401(k) benefits.
- A supportive, high-ownership operational culture.
- Opportunities to work closely with engineering and help shape a live automation system.
Benefits
- health insurance
- 401(k)
- stock options
- flexible schedule
About this role
Fulfil Solutions is building automated grocery fulfillment systems, and this role puts you at the operational center of that effort during a critical growth phase. You'll monitor and troubleshoot their robotic automation hardware, serve as the first technical escalation for partner teams, and bridge communication between operations and engineering. The work spans system diagnostics, real-time decision-making under pressure, hands-on hardware interventions, and training partner operators—all while contributing to reliability improvements and new feature rollouts.
This is genuinely a deployment role: you'll be involved from site commissioning through production handover, which means the work and schedule are front-loaded and intensive. The position requires open availability from mid-January through mid-June, with on-call responsibility during that window. You'll need strong mechanical and electrical intuition, comfort with troubleshooting tools and logs, a safety-first mindset, and the ability to communicate clearly across technical and non-technical audiences. Prior exposure to warehouse automation, robotics, PLCs, or industrial systems is valuable but not required; what matters more is genuine interest in how these systems work and the temperament to stay calm and methodical when something breaks.
The compensation is $22–$25 per hour plus equity, with standard benefits. If you're drawn to early-stage robotics work, hands-on problem-solving, and the chance to shape how a live system operates from day one, this role offers real ownership and visibility into a scaling company.
How this employer is doing
solid
- Recently Raised Funding
In the news
Fulfil Solutions emerges from stealth with $60M in funding, The Robot Report
This role's local market on JobMinglr
Pay for this role
$22 to $25 per hour
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