Manager, OMS & Inventory
SKIMS
$155,000 - $175,000 / year
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Description
Key Responsibilities
This is a high-ownership, hands-on role ideal for someone with experience in cloud-based retail systems, integration platforms (Celigo, Boomi, etc.), and familiarity with leading OMS solutions such as Teamwork Commerce or similar.
Key Responsibilities
Roadmap Ownership & Strategy
- Define and own the product roadmap for OMS, IMS, & 3PL integrations.
- Drive roadmap prioritization for:
- Advanced order routing rules.
- Split logic optimization (multi-node fulfillment).
- Robust exception handling frameworks and processes.
- Inventory accuracy and visibility across systems.
- Partner with Operations, eComm, & CX to ensure seamless order orchestration and fulfillment.
- Monitor and improve inventory accuracy in OMS & IMS — ensuring alignment with ERP and fulfillment nodes.
- Hands-on ownership of integration flows across OMS, ERP, 3PL, WMS, and customer-facing platforms (eCommerce, POS).
- Proactively reduce order cancellations caused by integration, timing, or system gaps.
- Define, monitor, and continuously improve key OMS KPIs (e.g., order cancellation %, exception rates, latency).
- Own the triage process for OMS/Inventory-related issues — serve as primary point of contact for coordinating triage across IT, Operations, Customer Service, and external vendors.
- Lead root cause analysis (RCA) and post-mortem processes — ensure issues are documented, understood, and drive actionable remediation and long-term prevention.
- Manage production support pipeline for OMS/Inventory systems — triage, prioritize, and coordinate fixes and enhancements.
Skills, Knowledge and Expertise
- 5+ years of experience in Order Management Systems (OMS) and Supply Chain operations managing product or engineering roles.
- Hands-on experience working with integration platforms (Celigo, Boomi, MuleSoft, or similar).
- Familiarity with OMS such as Teamwork Commerce or similar platforms is a strong plus.
- Familiarity with Django-based tools is a plus
- Basic SQL skills and experience with API-based architecture
- Working knowledge of SDLC, change management, and system mapping practices.
Benefits
- Up to 100% Company Paid Healthcare (medical, dental, vision)
- Kind Body Fertility Benefits
- 401(k) savings plan with up to 4% match
- Unlimited PTO
- Full Access to LinkedIn learning
- Employee Discounts
- Free weekly catered lunch at HQ – M/T/W/Th
- Dog-Friendly office on a Thursday and Friday
- Free Swag Giveaways
- Annual Holiday Party
- Annual Summer Party
- Invitations to pop-ups and other company events
- Complimentary daily office snacks and beverages
Benefits
- Benefits and Culture Up to 100% Company Paid Healthcare (medical, dental, vision) Kind Body Fertility Benefits 401(k) savings plan with up to 4% match Unlimited PTO Full Access to LinkedIn learning Employee Discounts Perks (HQ Location) Free weekly catered lunch at HQ – M/T/W/Th Dog-Friendly office on a Thursday and Friday Free Swag Giveaways Annual Holiday Party Annual Summer Party Invitations to pop-ups and other company events Complimentary daily office snacks and beverages
About this role
SKIMS is looking for a hands-on manager to own the strategy and day-to-day execution of its Order Management System and inventory platforms. You'd be responsible for the OMS roadmap—including order routing logic, split shipment optimization, and exception handling—while ensuring inventory accuracy across the company's fulfillment network. This means partnering closely with Operations, eCommerce, and Customer Service to reduce order cancellations, monitoring critical KPIs, and serving as the primary point of contact when system issues arise. You'll also lead root cause analysis and post-mortems on incidents, driving both immediate fixes and long-term improvements to system stability.
The ideal candidate has at least five years managing OMS and supply chain operations, with hands-on experience in integration platforms like Celigo or Boomi and familiarity with systems like Teamwork Commerce. You should be comfortable with SQL, API architecture, and SDLC practices. This is a hybrid role based in Los Angeles, paying $155,000–$175,000, and suits someone who thrives in high-ownership environments where technical depth and cross-functional collaboration are equally important.
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Pay for this role
$155,000 to $175,000 per year
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