Guest Service Expert | Akira Back (The St. Regis Aruba Resort)
The Ritz-Carlton
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
Akira Back at The St. Regis Aruba Resort is looking for Guest Service Experts to deliver dining experiences that go beyond the meal itself. You'll work across the full scope of table service—setting up, communicating orders to the kitchen, engaging with guests, and maintaining the dining space—all while keeping the guest experience at the center of what you do. The role demands physical stamina (you'll be on your feet for extended periods, moving across varied surfaces) and hands-on capability, including lifting up to 25 pounds independently and up to 50 pounds with assistance.
Success in this position hinges on attention to detail, professional presentation, and a commitment to safety and quality standards. You'll need to read menus accurately, follow procedures consistently, and take initiative to solve problems as they arise. The position welcomes candidates with minimal or no prior restaurant experience, making it accessible if you have a high school diploma or equivalent and the willingness to learn a hospitality-focused approach to service.
This is a full-time, in-office role in Palm Beach, Aruba. It's suited to someone who thrives in a fast-paced environment, takes pride in creating smooth guest interactions, and is ready for the physical demands of restaurant service work.
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Guest Service Expert | Akira Back (The St. Regis Aruba Resort) postings in Palm Beach, and analyze any offer before you accept it.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.