FT Server - Dogwood Restaurant - $8.49/hr. + Tips - $500 Sign-On Bonus
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
Dogwood Restaurant at The Ritz-Carlton in Charlotte is hiring full-time servers to deliver high-touch guest experiences during dining service. The role goes beyond standard table service—you'll be orchestrating the entire meal experience, from setting and maintaining tables to coordinating with kitchen staff and responding attentively to guest needs throughout their visit. The work is physically demanding, requiring you to be on your feet for extended periods, navigate the dining floor, and handle items up to 25 pounds regularly.
This position suits someone detail-oriented who takes pride in hospitality fundamentals and can manage multiple tasks simultaneously in a fast-paced environment. A high school diploma is preferred, though the role welcomes candidates with minimal or no prior restaurant experience—training and the right attitude matter more. You'll earn $8.49 per hour plus tips, with a $500 sign-on bonus, and you'll be expected to maintain professional appearance and communication standards while adhering to company policies and safety protocols.
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Pay for this role
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