Food Runner - Dogwood Restaurant - $18.57/hr. - $500 Sign-On Bonus
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
Dogwood Restaurant at The Ritz-Carlton in Charlotte is hiring a Food Runner to support its dining operations at $18.57 per hour, plus a $500 sign-on bonus. The role centers on keeping the front and back of house functioning seamlessly—delivering food and beverages to tables, assisting kitchen staff, setting up dining areas, and maintaining supplies and cleanliness throughout service. You'll be on your feet for extended periods, moving between dining areas and kitchen spaces, and handling tasks that involve lifting, carrying, and reaching.
Success in this position requires attention to detail, reliability, and a commitment to professional presentation and conduct. While no prior restaurant experience is required, familiarity with food and beverage environments is preferred. You should be comfortable with physical demands, able to follow procedures consistently, and ready to take initiative in supporting the guest experience. The Ritz-Carlton emphasizes that this role is about more than logistics—it's about contributing to memorable service that guests will notice and appreciate.
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Pay for this role
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