UX Research Intern
Ascension
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
- Plan and conduct user-centered research (surveys, interviews, and usability tests) to uncover critical insights that elevate digital product experiences for patients and healthcare teams.
- Analyze and synthesize qualitative and quantitative research data into actionable journey maps, service blueprints, and reports that directly guide product design decisions.
- Evaluate and experiment with AI-driven research tools to refine research workflows, measure performance, and accelerate the product design lifecycle.
- Present research findings and strategic recommendations to cross-functional partners in product, engineering, and design to align digital solutions with user needs.
- Collaborate with design and technology teams to optimize digital accessibility (ADA compliance) and usability across Ascension’s software applications and digital products.
Qualifications
Licensure / Certification / Registration:
- Required Credential(s): None Required.
Education:
- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.
Work Experience:
- Currently enrolled in or recent graduate of a program in HCI, Human Factors, Interaction Design, Service Design, Anthropology, Sociology, or a related field (or equivalent completion of a non-collegiate design research program).
- Practical coursework or hands-on experience in core UX research methods, including survey design, user interviews, usability testing, and research synthesis.
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
About this role
Ascension's UX Research Intern role offers hands-on experience conducting user research that directly shapes digital products for patients and healthcare teams. You'll plan and run surveys, interviews, and usability tests, then synthesize findings into journey maps and reports that guide design decisions across the organization. The work also includes exploring AI-driven research tools to improve workflows and collaborating with product, design, and engineering teams to ensure digital accessibility and usability standards are met.
This internship suits someone currently studying or recently graduated from HCI, human factors, interaction design, service design, or a related field, with practical coursework or experience in core research methods. You'll need a high school diploma plus three years of work experience, an associate's degree plus two years of experience, or seven years of directly applicable experience. The role is based in Saint Louis and requires in-office presence, offering a chance to work within a large nonprofit health system recognized for workplace culture and inclusion.
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable UX Research Intern postings in Saint Louis Place, and analyze any offer before you accept it.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.