Housekeeper
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Perform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM), meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, dusting, touch-up painting, touch-up furniture ensuring that all necessary hardware and appliances are present in the room and in working order, replacing light fixtures, and inspecting and repairing grout and caulking. Maintain, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
The Ritz-Carlton's Housekeeping role in Charlottesville combines guest room maintenance with preventative upkeep across the property. You'll handle both routine cleaning—tubs, floors, windows, mirrors—and hands-on maintenance tasks like flipping mattresses, assembling bed frames, replacing light fixtures, patching walls, and repairing grout and caulking. The work also includes minor repairs such as tightening toilet seats and changing bulbs, with any serious issues escalated to management. This is a part-time position requiring physical stamina: you'll be on your feet for extended periods, reaching overhead and below knee level, and regularly lifting and moving objects up to 50 pounds.
The role expects you to maintain Ritz-Carlton service standards, which means acknowledging guests professionally, protecting confidential information, and following safety protocols. While less than a year of related experience is preferred, no specific certifications or supervisory background is required—a high school diploma or equivalent is the baseline education expectation. This position suits someone comfortable with physical, detail-oriented work who can take initiative reporting maintenance issues and work collaboratively with a team in a luxury hospitality environment.
Typical pay for this role
$20,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Housekeeper postings in Charlottesville, and analyze any offer before you accept it.
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