Restaurant Supervisor - President Abraham Lincoln Springfield, a DoubleTree by Hilton Hotel
On
Salary undisclosed
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Description
Here's what you'll do during a typical day:
- Supervise daily restaurant operations: Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures
- Deliver exceptional guest experiences: Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience
- Guide the team through each shift: Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment
- Contribute to revenue growth: Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About this role
At President Abraham Lincoln Springfield, a DoubleTree by Hilton, you'd manage the daily operations of the hotel's restaurant, balancing hands-on floor supervision with strategic oversight. Your responsibilities span guest service quality and satisfaction, team leadership and scheduling, health and safety compliance, and revenue optimization through marketing and upselling. You'd work directly with staff to maintain operational standards while identifying and addressing issues that affect the dining experience.
This role suits someone with restaurant or hospitality supervisory experience who thrives in a fast-paced environment and can lead by example. You'd need a solid grasp of food service operations, regulatory requirements around health and alcohol service, and the ability to mentor team members while staying focused on both guest satisfaction and business results. The position is full-time and based on-site in Springfield, Illinois.
Hilton emphasizes a workplace culture centered on hospitality, integrity, leadership, teamwork, and accountability. If you're looking to develop your career within a large, established hospitality organization with recognition for workplace quality, this could be a strong fit.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Restaurant Supervisor - President Abraham Lincoln Springfield, a DoubleTree by Hilton Hotel postings in Springfield, and analyze any offer before you accept it.
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