Banquets Server
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond to and try to fulfill any special banquet event arrangements. Replenish buffet items to ensure consistency and freshness in presentation. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Bus tables by removing and separating tableware, plateware, glassware, and flatware.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
At The Ritz-Carlton's Naples property, this part-time banquets server role centers on orchestrating the behind-the-scenes logistics that make high-end events run seamlessly. You'll set up and maintain coffee stations, buffets, dessert displays, and service carts according to event specifications, then execute the service itself—clearing courses, replenishing items, and ensuring tables stay polished and crumb-free throughout. The work demands close attention to detail, from reading event orders to monitoring tableware presentation, plus the ability to communicate dietary restrictions and special requests to the kitchen so nothing falls through the cracks.
The position suits someone comfortable with sustained physical activity—you'll be on your feet for full shifts, moving between 50 and 75 pounds regularly, navigating stairs and service areas, and reaching overhead and below knee level. While no prior experience is required, the role does expect professional demeanor, clear communication with both team members and guests, and a genuine commitment to hospitality standards. You'll also need to follow safety protocols, maintain confidentiality, and adapt to the specific needs of each banquet event as they arise.
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Pay for this role
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