Pharmacy Patient Navigator
Ascension
Salary undisclosed
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Description
- Guide Patient Access: Identify patient needs through initial assessments and maintain ongoing follow-up to ensure individuals are seamlessly connected with the right healthcare services.
- Empower Client Well-Being: Provide compassionate guidance, health education, and social support while assisting patients with scheduling appointments, navigating care visits, and completing medical assistance applications.
- Build Collaborative Networks: Cultivate and maintain strong partnerships with community agencies, external referral sources, and internal care teams to expand available resources for patients.
- Document Care Journeys: Maintain precise, confidential client records detailing all contacts, services provided, and outcomes to ensure seamless continuity of care and demonstrate program impact.
Qualifications
Licensure / Certification / Registration:
- Required Credential(s):
- None Required.
Education:
- High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Work Experience:
- Healthcare or Community Navigation Experience: Demonstrated experience assisting individuals with community resources, appointment coordination, or medical program applications (or an Associate's/Bachelor's degree in a related field).
- Documentation & Recordkeeping Proficiency: Proven ability to accurately maintain client records, service logs, and confidential health information within a healthcare or social service setting.
- Community Network Engagement: Practical experience working alongside community agencies, social support organizations, or healthcare referral sources to connect clients with vital services.
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
About this role
Ascension's Pharmacy Patient Navigator role centers on connecting patients with the healthcare and social services they need. You'll conduct initial assessments to identify gaps in care, follow up with patients to ensure continuity, and guide them through practical steps like scheduling appointments and applying for medical assistance. The work requires building and maintaining relationships across community agencies, referral sources, and internal care teams to expand the resources available to each patient.
This position suits someone with healthcare or community navigation experience who is comfortable with detailed documentation and client relationship management. You'll need either a high school diploma plus two years of relevant experience, an Associate's or Bachelor's degree, or four years of direct experience in healthcare or community support roles. The job is based in Wichita, Kansas, and requires in-office presence as a full-time employee at Ascension, a large nonprofit Catholic health system.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Pharmacy Patient Navigator postings in Wichita, and analyze any offer before you accept it.
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