Office Operations Assistant
Ascension
Salary undisclosed
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Description
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to assigned area.
Qualifications
Licensure / Certification / Registration- Required Credential(s):
- None Required.
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
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About this role
Ascension's Pensacola office is seeking an Office Operations Assistant to manage the front-line workflow of patient intake and billing. You'll greet and check in patients, verify insurance and obtain precertifications, handle medical record requests, and schedule appointments. On the administrative side, you'll enter patient demographics and procedure charges daily, collect co-payments, and reconcile deposits to ensure accuracy across all transactions.
This role suits someone organized and detail-oriented who can work efficiently in a busy healthcare environment. A high school diploma or one year of relevant office or medical administrative experience qualifies you; no special licensure is required. You'll work full-time in the Pensacola office and report to an assigned area, providing general clerical support alongside your core responsibilities. Ascension is a large nonprofit Catholic health system recognized as a top workplace and military-friendly employer.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Office Operations Assistant postings in Pensacola, and analyze any offer before you accept it.
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