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Commercial Director

On

Salary undisclosed

London, United KingdomFull-timeOn-siteExpert

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Description

Here's what you'll do during a typical day:

  • Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth
  • Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets
  • Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments
  • Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand
  • Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions
  • Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

    Benefits

    • professional development

    About this role

    On is seeking a Commercial Director to lead revenue strategy and execution across its London hospitality operations. You'll own commercial performance across multiple revenue streams—group and conference events, rooms, food and beverage, leisure, and spa—working closely with General Managers and Finance to hit revenue, profit, and margin targets. The role requires you to develop pricing and forecasting strategies, coordinate sales and marketing efforts across on-property and regional channels, and continuously monitor market trends and competitive positioning to adapt commercial approaches.

    Success in this position depends on strong stakeholder management skills, as you'll build relationships with owners, operators, Hilton corporate teams, and external partners to align long-term commercial goals. You'll also lead and develop your team through performance management and professional development while maintaining the engagement and accountability that drive results. This is a full-time, in-office role based in London suited to someone with proven commercial acumen in hospitality, the ability to balance multiple revenue streams, and the leadership capability to influence across functions and organizational levels.

    Typical pay for this role

    $140,000

    Typical range: $120,000 to $140,000

    This role's local market on JobMinglr

    Pay for this role

    The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Commercial Director postings in London, and analyze any offer before you accept it.

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