Commis de rang - The St. Regis Florence & The Excelsior Florence
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
Working as a Commis de rang at The St. Regis Florence & The Excelsior Florence means supporting the food and beverage operations of two luxury properties in the heart of Florence. You'll handle a mix of practical tasks—setting tables, assisting kitchen staff, maintaining work areas, and restocking supplies—all designed to create seamless, memorable experiences for guests rather than just delivering meals. The role demands physical stamina, as you'll be on your feet for extended periods moving through dining spaces, and you'll need to handle objects up to 25 pounds regularly, sometimes up to 50 pounds with assistance.
Success in this position hinges on attention to detail, reliability, and professionalism in appearance and communication. While previous food and beverage experience is preferred, no specific prior experience is required—a high school diploma or equivalent and a willingness to take initiative are the baseline qualifications. This is a full-time, in-office role suited to someone who takes pride in supporting operations that prioritize guest experience and who can maintain composure and quality standards in a fast-paced luxury hospitality environment.
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Pay for this role
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