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Chief Engineer I

The Ritz-Carlton

Salary undisclosed

Dominican RepublicFull-timeOn-siteIntermediate

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Description

JOB SUMMARY


Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

 

CANDIDATE PROFILE 

 

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

 

CORE WORK ACTIVITIES

 

Managing Property Operations and Engineering Budgets

• Supervises Engineering in the absence of the Director of Engineering.

• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.

• Maintains and operates equipment at optimum effectiveness, efficiency and safety.

• Establishes and manages an effective rooms maintenance program.

• Ensures compliance with all Engineering departmental policies, standards and procedures.

• Manages department's controllable expenses to achieve or exceed budgeted goals.

• Select and order or purchase new equipment, supplies, and furnishings.

• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.

• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

• Supervises the day to day operations of Engineering.

 

Maintaining Property Standards

• Maintains accurate logs and records as required.

• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

 

Providing Exceptional Customer Service

• Handles guest problems and complaints effectively.

• Empowers employees to provide excellent customer service.

• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

 

Managing Profitability

• Helps establish priorities for total property maintenance needs.

• Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

 

Managing and Conducting Human Resources Activities

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees.

• Ensures employees are treated fairly and equitably.

• Strives to improve service performance.

• Provides feedback to employees based on observation of service behaviors.

• Supervises employee's ability to execute departmental and property emergency procedures.

• Reviews employee satisfaction results to identify and address employee problems or concerns.

• Solicits employee feedback.

• Helps ensure regulatory compliance to facility regulations and safety standards.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Ensures property policies are administered fairly and consistently.

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About this role

The Chief Engineer I role at The Ritz-Carlton oversees all engineering and maintenance operations for the property, managing everything from HVAC, electrical, and plumbing systems to grounds upkeep and asset protection. You'll supervise day-to-day engineering activities, handle budget management and capital projects, ensure preventative maintenance schedules are met, and lead the emergency response team for facility issues. The position requires balancing operational excellence with regulatory compliance and energy conservation goals.

This role demands either four years of hands-on experience in engineering and maintenance with technical training in HVAC-R, electrical, and plumbing work, or a two-year degree in a related field plus two years of experience. You'll need to inspect facilities, recommend repairs and upgrades, manage equipment procurement, and maintain detailed logs and records. The work is grounded in practical problem-solving—handling guest complaints, coordinating with contractors, and ensuring systems operate safely and efficiently.

Leadership and communication are equally important. You'll supervise the engineering team, provide feedback based on performance, recognize contributions, and foster collaborative relationships while ensuring fair and consistent application of policies. The role also emphasizes hospitality: creating a positive atmosphere for guests and empowering your team to deliver excellent service. This is a full-time, in-office position suited to someone with solid technical credentials who can manage both the mechanical complexity of a large property and the people side of running an engineering department.

Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Chief Engineer I postings in your area, and analyze any offer before you accept it.

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