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Houseperson - Embassy Suites by Hilton Portland Downtown

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Salary undisclosed

Portland, OR, United StatesFull-timeOn-siteIntermediate

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Description

Here's what you'll do during a typical day:

  • Keep public areas spotless: Maintain cleanliness of designated areas—including restrooms, hallways, stairwells, elevators, offices, and event spaces—by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, washing windows, and emptying trash
  • Delight our guests: Greet guests warmly, deliver requested items, and assist with room cleaning as needed
  • Manage supplies: Stock and organize supply rooms to support efficient housekeeping operations
  • Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors
  • Support property maintenance: Identify and report any repair needs or maintenance deficiencies to ensure a well-kept property

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

    About this role

    At Embassy Suites by Hilton Portland Downtown, the Houseperson role centers on maintaining the hotel's public spaces and supporting guest comfort through daily cleaning and service tasks. You'll be responsible for keeping restrooms, hallways, elevators, event spaces, and offices spotless through vacuuming, mopping, dusting, and window washing. Beyond routine cleaning, you'll greet guests, respond to requests for items or room assistance, manage supply inventory, and handle periodic deep cleaning projects like mattress flipping and floor waxing. The role also includes identifying maintenance issues and reporting them to keep the property in top condition.

    Success in this position requires genuine hospitality instincts, reliability, and attention to detail. Hilton emphasizes core values of integrity, teamwork, ownership, and a focus on delivering quality in every moment. You'll be part of an award-winning workplace culture recognized by Great Place to Work and Fortune, with support for professional growth and development. This is a full-time, in-office position in Portland, Oregon suited to someone who takes pride in creating clean, welcoming spaces and is committed to contributing to positive guest experiences.

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    Pay for this role

    The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Houseperson - Embassy Suites by Hilton Portland Downtown postings in Portland, and analyze any offer before you accept it.

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