Staff Site Reliability Engineer (Remote in Brazil)
KnowBe4
Salary undisclosed
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Description
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Please submit your resume in English.
To learn more about our team and office culture in São Paulo, Brazil, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/
KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.
The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.
Some of the technologies we use:
- Programming Languages - Python, Ruby, Rust
- Infrastructure as Code - Terraform, AWS, OpenTofu
- Source Code Management and CI/CD - GitLab, Git
- Observability - DataDog
- Containerized Workloads - Docker
- Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.
Responsibilities:
- Identify and plan future prevention for production incidents
- Design globally distributed systems and processes for the organization
- Identify deficiencies in our current applications and infrastructure and correct them when found
- Define tailored solutions to complex technical problems and effectively share them with your teammates
- Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations
- Translates KnowBe4's strategic goals into operational plans
- Provides coordination across functional boundaries.
- May act as team lead for larger sub-projects or entire, small projects
Minimum Qualifications:
- BS/MS/Ph.D. or equivalent plus 8 years experience
- Training in secure coding practices (preferred)
- Proficient coding in multiple or unfamiliar programming languages (e.g. Python, Ruby, Javascript).
- Experience architecting intricate, high-scale patterns in AWS
- Experience architecting repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
- Superb communication and documentation skills
- Effectively able to self-manage your time across competing projects
- Ability to quickly understand, debug, and explain complex distributed systems
- AWS Cloud Certification(s) - Associate Level
Additional Qualifications (Preferred):
- AWS Cloud Certification(s) - Professional Level
- GCP and or Azure
- Experience working for a public company
- Open-source contributions or technical blog experience
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Benefits
- tuition reimbursement
About this role
KnowBe4's Site Reliability Engineering team works to keep the company's security platforms reliable, secure, and scalable across distributed cloud infrastructure. You'd be responsible for identifying and preventing production incidents, designing globally distributed systems, and solving complex technical problems alongside other engineers in an agile environment. The role involves significant architectural and strategic work—translating business goals into operational plans, sometimes leading sub-projects, and potentially contributing insights worthy of patents or publications.
This position requires at least eight years of experience plus a degree, with strong proficiency in multiple programming languages (Python, Ruby, or similar) and hands-on expertise architecting high-scale systems in AWS. You'll need proven experience designing CI/CD pipelines, ideally with GitLab, and an AWS Associate-level certification at minimum. The ideal candidate is self-directed, communicates clearly in writing and verbally, and can quickly understand and debug complex distributed systems. Preferred qualifications include AWS Professional certification, GCP or Azure experience, and a track record of open-source work or technical writing.
The role is based in São Paulo and requires in-office attendance. KnowBe4 offers performance bonuses, referral bonuses, tuition and certification reimbursement, and other benefits detailed on their careers page. Resumes should be submitted in English.
How this employer is doing
solid
- H1B: Sponsors Visas
- Expanding
- Sponsors Visas
In the news
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Pay for this role
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