Security Supervisor
On
Salary undisclosed
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Description
Here’s what you’ll do during a typical day:
- Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
- Support emergency responses: Coordinate responses to incidents such as fires, medical emergencies, and security threats
- Supervise and develop the team: Train, schedule, and supervise Security Guards/Officers, providing guidance and support to ensure high performance
- Investigate incidents: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
- Promote workplace safety: Encourage adherence to safety protocols and best practices among team members
- Provide security back up: Step in to fulfill security officer responsibilities as required
- Guest & Staff Safety: Enforce safety measures, manage access control, and handle guest concerns discreetly and professionally.
- Compliance & Risk Management: Conduct audits, ensure regulatory compliance, and update security policies to address emerging risks.
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Proven experience in a security supervisory or leadership role, preferably in hospitality
- Strong leadership and team management skills
- In-depth knowledge of security operations and emergency protocols
- Ability to remain calm and effective under pressure
- Excellent communication and collaboration skills
- Proficiency in English; additional languages are a plus
- Certifications in First Aid, CPR, and security operations preferred
- Flexibility to work nights, weekends, and holidays
About this role
On is seeking a Security Supervisor for its Surabaya hotel property. You'll lead a security team while maintaining the safety and security of guests and staff across the property's interior and exterior spaces. Your days will involve conducting patrols, supervising and training security officers, investigating incidents, managing emergency responses, and ensuring compliance with security protocols and regulatory requirements. This is a hands-on role where you'll step in to cover security officer duties as needed and handle sensitive guest concerns with discretion.
The ideal candidate has proven supervisory experience in security, ideally within hospitality, with strong knowledge of security operations and emergency protocols. You'll need solid leadership and communication skills, the ability to stay composed under pressure, and proficiency in English. First Aid, CPR, and security operations certifications are preferred. The role requires flexibility to work nights, weekends, and holidays. This is a full-time, in-office position where you'll embody Hilton's core values of integrity, leadership, teamwork, and accountability while contributing to a workplace recognized for its culture and employee support.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Security Supervisor postings in Surabaya Jawa Timur, and analyze any offer before you accept it.
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