IT Supervisor - Waldorf Astoria Doha Lusail
On
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Here’s what you’ll do during a typical day:
- Support IT strategy and implementation: Support the design and execution of IT initiatives across multiple properties, ensuring alignment with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services
- Enhance system performance and security: Monitor, diagnose, and adjust performance on LAN and network servers while managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability
- Resolve technical challenges: Identify and implement solutions to user concerns related to personal computing, software applications, and network connectivity, providing training and support to ensure a seamless technology experience.
- Ensure compliance with IT standards: Oversee the implementation, maintenance, and upgrades of IT infrastructure, ensuring compliance with Hilton Technology Network (HTN) standards and certification requirements, including managing shared technology resources and backup procedures
- Lead technology projects: Assist with the execution of major system implementations, including workstation and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring projects are completed on time, within budget, and with minimal operational disruption
- Support hotel operations: Work closely with property management to ensure smooth IT operations, maintain critical site systems, and troubleshoot issues efficiently to minimize downtime.
- Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Diploma Computer Science, Information Technology, or a related field.
- Relevant certifications (e.g., CompTIA, Cisco, Microsoft).
- Strong knowledge of hospitality systems and IT best practices.
- Leadership and project management skills.
- Experience with network administration, cybersecurity, and cloud solutions.
- Excellent troubleshooting and communication abilities.
Benefits
- professional development
About this role
Supporting IT operations across the Waldorf Astoria Doha Lusail property, you'll balance hands-on technical work with supervisory responsibilities. Your days will involve monitoring and maintaining network infrastructure, troubleshooting user issues, and overseeing compliance with Hilton Technology Network standards. You'll also lead technology projects—from system implementations to Wi-Fi and point-of-sale installations—working to keep operations running smoothly while managing timelines and budgets.
The role requires you to supervise and develop an IT team, conducting evaluations and fostering professional growth while maintaining high performance standards. You'll collaborate closely with property management and the Area Director of Technology Services to align IT initiatives with broader organizational goals, ensuring that technology supports the hotel's operational needs without disruption to guests or staff.
To succeed, you'll need a diploma in Computer Science, Information Technology, or a related field, backed by relevant certifications such as CompTIA, Cisco, or Microsoft. Strong expertise in network administration, cybersecurity, and cloud solutions is essential, as is proven leadership and project management experience. The role demands excellent troubleshooting and communication skills, along with solid knowledge of hospitality systems and IT best practices.
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable IT Supervisor - Waldorf Astoria Doha Lusail postings in Doha, and analyze any offer before you accept it.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.